Systems Administrator

Position Title:           Systems Administrator  

Classification:           Full-Time, Salary, Exempt

Location:                  122 Wabasha St S, Ste 400, Saint Paul, MN 55107

Salary Range:           $49,000 - $75,000 Annually

Website:                    https://guildservices.org/

Purpose:

This mid to high level position is responsible for resolving IT requests, solving systems related issues & providing great customer service.  (Both in person and remote) 

Key Responsibilities:

• Coordinate desktop and helpdesk support efforts, with Guild users to quickly resolve problems and ensure all business operations run smoothly 
• Install all new technology for the company, including computer operating systems, software programs, applications, new desktops & other IT related hardware 
• Perform regular maintenance for our computer systems, multifunction printers|scanner|copiers 
• Administer user accounts, email accounts & assign appropriate access levels and policies 
• Review and recommend security changes, enhancements & other risk mitigation techniques 
• Review and recommend hardware improvements, upgrades & replacements, administer hardware replacement program 
• Ability to think through problems and visualize solutions 
• Ability to onboard & train end users  
• Experience with cloud conversions (on prim to cloud) 

Qualifications:

• Minimum of 5 years’ experience as a Systems Administrator, Network Administrator, or similar position 
• Experience with Microsoft products, O365, Azure, Intune 
• Experience with Fortinet Firewalls, VPN & MFA tools, or similar technology 
• Experience with server and network infrastructure 
• Experience with PowerShell Scripting 
• Ability to write knowledgebase articles to a non-technical audience 
• Professional communication skills with all audiences  
• Solid organizational skills and the ability to handle multiple projects simultaneously 

Education and Experience:

•  Associates degree in computer science, information technology or industry related experience 

Preferred:

• A Bachelor's Degree in IT, computer science, or related field of study 

Additional Requirements:

• A valid driver’s license, reliable vehicle, satisfactory driving record, necessary insurance
• Must not be actively receiving or have received services from Guild in the last two years
• Proof of full COVID-19 vaccination upon starting employment (reasonable accommodations will be considered on a case-by-case basis). 

About Guild 

With a focus on five key values of Empowerment, Dignity, Collaboration, Innovation, and Perseverance, Guild works with those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing. By looking at the holistic wellness of each client we serve, we can facilitate healing, growth, and new quality of life.   

Benefit Highlights 

• 10 paid holidays and 26 days accrued paid days off (combination of personal, vacation, and sick days) during your first year, increases with company tenure. 
• Multiple health insurance options for individual, family and domestic partner. 
• Guild offers dental and eye coverage, FSA and HSA accounts- Guild Contributes $1200-$3600 annually to employee HSA. 
• Hybrid work schedule available.  
• Guild offer Employee Assistance Program (EAP) to employees. 
• 403 (b) Retirement Savings Plan with an employer- match after your first year. 
• Employer paid Short & Long-Term Disability Insurance & Life Insurance. 
• Cell phone, laptop computer, and Wi-Fi provided for all community-based staff. 
• Robust onboarding process, ongoing in-house training and training budget for continuing education.