What are the responsibilities and job description for the People Operations, HRIS Support position at Gusto?
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
To help bring our mission to life, the People Team partners with employees in every department, and the HRIS Support role is the glue that keeps it all together.
This position is crucial to helping us scale. As part of our HR support team, you’ll work with leaders to make sure our systems and data are always up-to-date. You’ll be processing sensitive/personal information by answering inbound requests and seeking out accurate information when you notice a discrepancy. This is a highly collaborative role as you liaise between Gusties and members of the People Team to ensure the highest level of service is provided.
Gusto helps small businesses by automating complicated tasks and making them simple and delightful. We take the same approach when supporting employees at any stage of their Gusto career. We’re excited to have you join us on this amazing journey in changing the way people think about HR!
What it is like to Work with Gusto
Here’s what you’ll do day-to-day:
- You’ll flex your HR knowledge by answering a wide variety of questions while educating Gusties on how to find similar information in the future. For questions that require a second opinion, you’ll collaborate with other members of the People Team to deliver 5-star support.
- Ensure our people data is updated in real time throughout the entire Gustie journey (onboarding to offboarding, and everything in between).
- Triage and answer incoming requests related to job and org. changes, employee data, benefits, compensation, employment verification, etc.
- Partner closely with members of the People Team to reduce inefficiencies in our HR processes.
- Keep Gusties informed by creating and maintaining parts of our internal wiki, ensuring FAQ content is up-to-date easily accessible.
Here’s what we're looking for:
- At least 1 - 2 years experience as a HR Generalist (or similar role) and have experience contributing to company growth through HRIS processing.
- Organized, efficient and able to prioritize effectively. You enjoy checking things off your to-do list and brainstorming ways in which to become more efficient.
- A keen eye for detail. You're always double checking things to ensure the utmost accuracy.
- Polished communication and enjoy collaborating with others. You'll be handling sensitive information to reflect meaningful events in Gusties’ lives (starting a new position, transferring internally, receiving a promotion, taking parental leave, etc).
Our cash compensation amount for this role is targeted at $65,000 - $77,000/year in Denver & most remote locations, and $81,000 - $97,000/year for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us.
Our company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Our company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@gusto.com.
