What are the responsibilities and job description for the Security Technical Program Manager position at Gusto?
Gusto is looking for a Security Technical Program Manager to help support the greater Security/IT Departments in their collective efforts to proactively secure sensitive data, mitigate business risks and partner with other Gusto teams (such as EPD & Legal) on Security/IT related initiatives.
Here’s what you’ll do day-to-day
- Program Management
Create and maintain a standard method to plan, organize and provide visibility into the Security/IT Department work so that all department members approach work in a similar fashion.
- Maintain, & manage all Pillars of The Program for Security/IT.
- TPMs have a clear and concise method for planning and maintaining projects in Confluence
- TPMs regularly provide hands on support to Security teams to ensure projects are tracked in Jira
Additional supporting tasks:
- Program Office hours
- Program Monthly Newsletters
- Program Readouts (BASSists, Metrics, FY Planning)
- On-going JIRA project maintenance (Software ServiceDesk)
Program On-boarding
Educate and support their respective Security/IT teams in using the program.
- TPMs conduct live training sessions that steps through the creation and maintenance of a new project from a user perspective
- TPMs respond to teams are that blocked in applying the method
- TPMs are embedded within their respective teams to assist with reporting overall status and maintaining project metrics
Critical Project Management
Act as a dedicated and expert project manager for complex or critical work to deliver a project successfully.
- TPMs help organize cross departmental teams in completing the project successfully.
- TPMs create and help maintain project artifacts use to drive the project to completion such as presentations, special metrics.
- TPMs advocate for projects in respect to gaps and patterns that are hindering the teams productivity and ability to complete projects successfully.
Professional Services
Provide a variety of Professional Services to all Teams / Individuals that makeup the Gusto ecosystem.
- Program Development
- Agile Coaching
- JIRA user training
- JIRA administrator training
- Confluence user training
- Confluence administrator training
- Confluence Development
- Content Organization
- Team Spaces & Pages
- Permissions & Privileges
- Default Templates/Formatting
- JIRA Development
- Tickets Metrics Dashboards
- Scrum Kanban Boards
- ServiceDesk customizations
- Forms, Automation, SLA's
- Plans & Roadmaps
- Strategic & Tactical Planning
- Sprint Planning
- Project Planning
- Roadmap Planning
- Epic /Story Writing
Here’s what we're looking for:
- Experience - Young professionals who are passionate about CyberSecurity & want to become talented hi-performing Security Engineers, or Program Managers seeking a career change into Technical Program Management for Security and IT.
- Skills - Confluence, Jira, Vulnerability Management, System Administration (Linux/Unix, Windows, MacOS), Scripting
- Attributes - Looking for a friendly, self-driven & open minded person excited to learn new things & take on new challenges
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us.
Our company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Our company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@gusto.com.
