Texas Backyard Manager

H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Texas Backyard Manager, you'll direct, coordinate, and evaluate the Texas Backyard department, get to know our Customers, and treat them to excellent service. You'll supervise a team of Partners.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first?
HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling?
PASSION FOR RESULTS... ability to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks?

We are looking for:

• School of Retail Management (SORM) training
• leadership / management skills

What is the work?
Management:
- Spends the majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters

• Trains School of Retail Management (SORM) and School of Retail Leadership (SORL) trainees
• Assists department Partners with their duties; coaches, trains, and evaluates as needed
• Holds Partners accountable for following SOPs
• Prepares work schedules, orders product, controls inventory, monitors department budget and payroll

Merchandising / Sales:

• Executes merchandising programs; drives sales by merchandising appropriate variety and quantity of products daily
• Ensures / accountable for the department's financial performance
• Monitors financial records and inventory levels to effectively assist buying team in planning appropriate inventories to maximize sales, profit, and meet budget goals
• Researches / analyzes potential or existing process breakdowns; proactively works with necessary Partners to identify and resolve root cause

- Uses appropriate H-E-B systems to determine the best opportunities to drive sales

• Maintains the highest levels of customer service through personal example, SOP compliance, and accountability

Food Safety / Sanitation:
- Ensures compliance with federal, state, and H-E-B regulations, policies, and standards for product / food safety and sanitation are met

What is your background?

• Minimum age 18 (mandatory)
• 2 years of experience in the department and training, or comparable experience
• Experience in a retail nursery or perishable goods (preferred)
• School of Retail Management (SORM) training
• A bachelor's degree in horticulture, botany, plant sciences, or a related major (a plus)

- Completion of Texas Nursery Landscape Association (TNLA) training (upon hire; available through H-E-B)

• MHE certification

Do you have what it takes to be a fit as a Texas Backyard Manager at H-E-B?

• Advanced interpersonal skills
• Advanced verbal / written communication skills
• Financial and mathematical operations skills
• Leadership / management skills

- Computer skills, including MS Office and H-E-B systems

• Strong attention to detail
• Team-oriented

Can you...

• Function in a fast-paced, retail environment
• Work extended hours and / or rotating schedules
• Constantly* reach at waist, grasp
• Frequently stand, walk
• Frequently be exposed to ambient temperatures
• Occasionally sit, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to wet conditions and loud noise
• Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs**

• While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

10-2019