What are the responsibilities and job description for the Sales Advisor position at H&M Group?
Company Description
WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION
Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?
If you answered yes, why not join us! This could be your first step in a new and exciting career at COS!
About COS: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand for women and men rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.
COS, alongside Arket, Monki, Weekday, Afound, & Other Stories and H&M is one of several unique brands that make up the H&M group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the 2nd largest fashion company in the world. Since launching COS in 2007 we have opened more than 200 stores worldwide.
What we value most: Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, We dare to be different, We believe in constant improvement and We empower and trust you to take ownership. Our values are part of who we are. What we stand for. And how we act.
At COS we love welcoming new people and work hard to provide an environment where everyone feels appreciated and valued. We celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background.
Job Description
Today we are looking for a sales advisor to join our talented team in Century City. This role will be part-time for 10hr-29hr per week and includes shifts at weekends and evenings.
As a sales advisor you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.
‘Working at COS has been such a great experience, I met some of my best friends here and have worked with people from all over the world. If you are looking for a job in retail this has to be one of the best places to be. You can truly be yourself no matter who you are or where you are from.’
Natasha,
Sales Advisor, Kings Road
Qualifications
To work as a sales advisor, previous experience in customer service and knowledge about textile materials are nice to have, but not essential. Instead, we look for people who are:
- Customer-focused and thinking in a commercial way
- Interested in trends and fashion
- Communicative, positive and open-minded
- Willing to learn, adaptable and action-oriented
- Collaborative, inclusive and supportive
- Self-motivated, confident and resilient
- Have good communication skills
Additional Information
ADDITIONAL INFORMATION
Why You’ll Love Working for COS
- Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
- Endless growth & development opportunities
- Dress your personality. We encourage you to dress your personality all day, every day.
- Did we mention our discount at H&M, &Other Stories, and COS?
Compensation:
$17.25 Hourly
Benefits:
COS believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work. We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status.
We offer: 25% Staff Discount -Clothing Allowance - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application. The two stages of a successful recruitment process will include a short telephone interview followed by an interview/group interview in the store. Should you require any adjustment to this process, please let the recruiter know who will be happy to discuss this.
