Store Manager

Company Description

WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION

Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?

If you answered yes, why not join us! This could be your first step in a new and exciting career at COS!

Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page. 

About COS: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand for women and men rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

Job Description

As a Store Manager, you'll be responsible for the results of a single store, with a focus on delivering great customer experiences that increase revenue and profitability. Your leadership will be critical when it comes to leading a dedicated team in daily store operations. By prioritizing both direct interactions and behind-the-scenes support, you create an environment where all customers feel valued and every aspect of the business contributes to success and ultimately maximizes profit.

Although no day is the same, your tasks usually include the following:

• Ensuring the best possible customer service through styling advice, product knowledge and an excellent in-store shopping experience
• Analysis of sales data and responsibility for the sales development of the store
• Management and motivation of a team of managers, visual merchandisers and salespeople with the aim of offering the highest quality of service
• Management of the recruitment process, organization of induction and training of new employees
• Identification of potential talents and creation of plans to promote their development
• Monitoring of business processes
• Designing a workplace where all employees feel comfortable

Qualifications

To be successful in the role as Store  Manager, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviors that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.  

What you need to Succeed:  

• Approximately 1 year working as a manager within a retail environment.
• Excellent communication skills and the ability to lead, train and develop a team
• Customer focused
• Self-motivated & Positive
• Adaptable
• A genuine interest in others
• Excellent planning and organisational skills
• Good analytical and problem-solving abilities
• Excellent commercial abilities and interest in fashion, retail
• Ability to work a flexible schedule including early mornings, weekends and evenings when required

Additional Information

This is a Full-time position offering 40 hours a week. 

Compensation: $86,000-$97,000 annually* 

Benefits:  

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.  

In addition to this US based colleagues also receive:  

• 25% Staff Discount   
• Medical, Vision, and Dental Coverage   
• Employee Assistance Program   
• Vacation, Wellness, Holiday, and Parental Pay   
•  Health, and Dependent Care FSA.   
• Plus, additional Voluntary Benefits.  

Inclusion & Diversity  

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.  

Company Description 
COS offers a wardrobe of ready-to-wear and accessories for a life well-dressed. Rooted in luxury design and compelling fashion movements, the collection pays meticulous attention to sustainable craftsmanship, quality, and a superior color palette that transcends time. The creative soul of the brand is visualized through original storytelling, seasonal runway shows, and contemporary culture to create an experience beyond the expected. Learn more about COS here.