Staff Officer/Case Manager

Where applicable, confirmation that you meet customer requirements for facility access which may include proof of vaccination and/or attestation and testing, unless an accommodation has been approved. Secure our Nation, Ignite your Future Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented Staff Officer/Case Manager to join our team in Springfield, Virginia! This position assists and supports the COVID-19 Response Team (RT) within the agency’s Installation Operations Office (SIO). The RT receives phone calls, collects info, inputs data, coordinates with medical providers, manages response activities, composes notifications, and contributes to reports for the agency. Case Managers execute the mission of the Response Team (RT) by serving as the points of contact for employees who are/may have COVID and performing all required actions to address the agency’s Force Health Protection posture. May independently perform other administrative duties listed (scheduling and coordinating meetings, calendars, and events; gathering, inputting, and retrieving electronic data; maintaining files and folders; researching and analyzing information and data to prepare reports; prepares routine correspondence in accordance with agency standards; prepare and distribute briefing and read-ahead materials; maintaining office supplies, and initiating equipment trouble tickets or replacement), as needed. JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO: Answer phone calls in a timely manner. Stay updated and informed on latest agency response guidance to COVID cases. Correctly direct agency employees to take specific actions based upon latest guidance. Speak empathetically to ill employees. Record employee information in the tracking database. Coordinate with the agency Clinic. Initiate and track specific workflows associated with employee status changes. Coordinate response activities and contact tracing, as necessary. Communicate effectively within and across shifts. BASIC QUALIFICATIONS: Active TS/SCI with ability to obtain and maintain a CI Polygraph Seven (7) years of relevant experience and a Bachelors’ degree – OR – 15 years of related experience and no Bachelors’ degree Experience in customer service. Experience providing staff officer/administrative support. Experience working with personally identifiable information (PII). Experience working in a fast-paced environment. Ability to work between the core hours of 2:00PM – 10:00PM (Shift B) – work hours are flexible to meet the demands of COVID-19 caseloads. PREFERRED QUALIFICATIONS: Experience working on COVID-19 efforts. Experience working at the agency. Experience working in a call center environment. SECURITY CLEARANCE REQUIREMENTS: Active TS/SCI with ability to obtain and maintain a CI Polygraph SCHEDULED WEEKLY HOURS: 40 (Full Time) SHIFT: Afternoon/Evening – Shift B (2:00PM – 10:00PM) PHYSICAL REQUIREMENTS: Must be able to remain in a stationary position 50%. Must be able to communicate, converse, and exchange information with peers and senior personnel. For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone. ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.