What are the responsibilities and job description for the Front Desk Receptionist - Knoxville position at Hairclub?
A Day in the Life of a Client Service Coordinator:
You'll be responsible for the center's administrative and office support functions along with any activities:
What You'll Need:
Great Perks & Benefits:
Attractive work schedule: Tuesday through Saturday, with Sundays and Mondays off. Salons are closed for most major holidays.
Receive the best benefits in the industry, including:
HairClub is an Equal Opportunity Employer
You'll be responsible for the center's administrative and office support functions along with any activities:
- Facilitating new client and existing member flow
- Communicating important details across all departments
- Actively managing all scheduling activities, including booking and appointment confirmations and responsible for delivering the ultimate client experience ("UCE") to all clients
- Assist with inventory management, including full responsibility of ordering and collections
What You'll Need:
- 2 years of administrative assistant and customer service experience
- Persuasive selling techniques of promotions
- Ability to build trust and preserve strong client and team relationships
- To be passionate and energetic about helping others; displaying genuine care and compassion
- Have the ability to work independently and adapt to business needs
- Willing to continuously improve and eagerness to learn new skills and techniques
- Strong active listening skills
Great Perks & Benefits:
Attractive work schedule: Tuesday through Saturday, with Sundays and Mondays off. Salons are closed for most major holidays.
Receive the best benefits in the industry, including:
- Paid time off (PTO)
- Full, comprehensive benefits (medical insurance, dental insurance, life insurance and more)
- A 401(k)-retirement savings plan with company match
- Tuition reimbursement
- Company-paid training
- A wealth of opportunities for growth and advancement
HairClub is an Equal Opportunity Employer
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