Onboarding Specialist

Hairstory is seeking an Onboarding Specialist who will generate an on-going pipeline of independent hairdressers and build relationships with them to learn their needs and pain points, educate them on the Hairstory product line and process, onboard them as new History Hairdressers.

The Hairstory office is located in NYC (95 5th Ave) and the department is on a hybrid schedule.

ABOUT YOU

• An affinity for sustainability and working for a mission lead organization.
• Passionate about delivering value to our customers and to the professional hairdresser community
• Exceptional communication and presentation skills, with a proven ability to effectively engage and persuade potential customers
• Demonstrated high sales drive, consistently exceeding targets and delivering results
• Strong analytical capabilities, enabling strategic market analysis and decision-making
• Dedication to client satisfaction and relationship-building, resulting in strong clientele and teams
• Excellent organizational skills, adept at managing multiple priorities and deadlines.
• Ability to adapt to diverse personality types and work effectively independently and in collaborative environments
• Competitive spirit combined with a collaborative approach to achieving collective goals
• Proficiency in Google Suite and a willingness to learn new software programs
• Willingness and ability to travel as scheduled

WHAT YOU’LL DO

• Create powerful and trusting relationships with stylists and employees
• Master knowledge of the Hairstory brand and educate the hairdresser on our products and their benefits
• Present the brand in a compelling manner to stylists
• Build credible and collaborative relationships with internal cross-functional teams and customers
• Hit sales targets related to onboarding metrics for incoming new independent hairdressers
• Maintain an on-going lead pipeline and documentation in current CRM system for all areas (HD, HDC, HD inventory)
• Generate new leads through outbound efforts, including analysis of territories and markets to identify market leaders
• Maintain and manage a robust pipeline of potential leads through both inbound and outbound strategies
• Nurture established prospects to foster long-term relationships and drive conversions
• Adhere to a systematic follow-up meeting schedule for engaging with leads and prospects
• Attend all company meetings and training sessions to stay updated on product knowledge and sales strategies
• Collect HD information and set up affiliate links, facilitating affiliate marketing efforts
• Coach and provide guidance to all new HD’s and inactive HD’s to achieve their first benchmark goals in gaining sales from customers from their links
• Enter daily notes in Hubspot to ensure comprehensive tracking and follow-up on all business development activities, maintaining accurate records for analysis and planning

WHAT WE OFFER

• A competitive annual salary in the range from $55,000-60,000 based on experience, plus an opportunity to participate in a monthly commission and discretionary annual company bonus plan
• Unlimited time off
• Health insurance that begins the month following your start date with 100% of the premium for the base plan that we offer
• Flexible spending accounts
• A 401k program with a company match
• Short-Term and Long-Term Disability
• A celebration of diverse holidays & events
• A 75% off employee discount
• Regular opportunities to discuss growth and performance
• Our values include servant leadership and an authentic commitment to sustainability

At Hairstory, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us grow as individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status. Hairstory is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know.

About Us

Hairstory was born from a fundamental belief: The world needs fewer, better things. Did anyone ever really want the confusing array of products, the complex regimens, or the waste that goes with excess? We didn’t - and we knew there was a simple solution.

So, we rewrote the story. Focused on just what you need. And made it our mission to redesign haircare that’s better for hair, better for hairdressers and better for the planet.

We developed formulas free from detergents with gentle ingredients that are naturally effective, intensely nourishing and environmentally responsible. Creating a streamlined, multi-tasking collection of products that help you do more with less, give you hair you’ve always dreamed of, and promise to deliver healthy haircare, without compromise.

At Hairstory, we believe everyone deserves smarter, more straightforward, and sustainable haircare. Products that solve real-world problems. And we want to share our story with you. This is the future of the industry, formulated to give you your best hair day, every day. This is Simply. Better. Haircare.

Sample press: WWD, Fast Company, The Cut, InStyle, Forbes

Salary : $55,000