Automotive Service Advisor/ASM - Hall Honda Virginia Beach

MileOne Autogroup represents 27 automobile brands at 80 dealerships and 9 body shops within the Hall, Heritage, Herb Gordon, Mercedes-Benz of Annapolis and MotorWorld divisions. We are the largest automotive sales and service network in the Mid-Atlantic region with the corporate office in Towson, Maryland and dealerships located throughout Maryland, Pennsylvania, Virginia and North Carolina. We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company. Job Description UPGRADE YOUR CAREER BY JOINING THE BUSIEST HONDA DEALERSHIP IN THE MID-ATLANTIC REGION! We are hiring an Automotive Service Advisor/ Service Writer for our busy automotive Service Department. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs. For a limited time, experienced Service Advisors may be eligible for a hiring bonus of up to $2500*. Experience Everything MileOne has to Offer: Competitive compensation with unlimited earning potential Great opportunities for career advancement Positive, success driven work environment Training and mentoring opportunities Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. Automotive Service Advisor / ASM Responsibilities: Provide customer service to include vehicle service care and manufacturer’s warranty specifications Schedule and manage service appointments and service estimates Address and resolve customer complaints Automotive Service Advisor / ASM Qualifications: Prior experience in automotive service writing, preferred Working knowledge of basic car functions, characteristics, and operations Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals Valid driver's license with 2 or fewer moving violations in the last 3 years Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications. *Hiring bonus level is based on experience with CDK, years of ASM experience and whether there is dealership experience. Service Hall Honda Virginia Beach Post Externally Only Zip Code 23452