Account Associate, Branded Merchandise

Description

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40 sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

The Account Associate role is a sales-focused position that requires strength in both client management and project management. Each Account Associate will work with one or more Sales Leaders (Account Executives) on their accounts which include more than 100 of the Fortune 500. If you're looking to grow your career in account management, be part of a winning team, and work everyday with the world's most admired brands, then check out the job responsibilities below and what we have to offer your career development.

Responsibilities

• Be hungry to learn: Knowledge of the promotional products industry is essential. Be a sponge during onboarding and learn about this ever-expanding industry and its role in advertising, experiential marketing,  and brand engagement. Build a foundational knowledge of various manufacturing, production and decoration methods
• Project coordination: Coordinate and execute multiple projects with varying clients, timelines, priorities, costs, and logistical complexities. Communicate project changes, order timelines and status updates to internal and external stakeholders. Maintain accurate and up-to-date records of quotes, orders and art proofs. Generate reports to track open orders and billing progress
• Client management: Educate and guide clients regarding the company’s order and approval processes, quality standards and production timelines
• Profitability:  Understand project margin requirements and vendor pricing. Be resourceful in sourcing and quoting strategies to achieve the client’s branding approach and marketing goals while maintaining target profitability.
• Community builder: Develop an understanding of working with internal teams, including Creative, Import and Compliance, to bolster company and project value to clients. Build strong business relationships with clients, internal resources and vendors
• Clear communicator: Whether you're presenting ideas to clients or working across different teams in HALO, your ability communicate effectively over the phone, text, and email will be essential to delivering the HALO experience we promise to clients.

Requirements

• 2 years of experience in a corporate marketing, related agency or project management role preferred
• Excellent oral, written and interpersonal communication skills
• Knowledge of and experience with basic business math
• Detail oriented, exceptional organizational skills and the ability to deliver under deadlines with a high level of accuracy
• Strong work ethic that supports working independently, under minimal supervision as well as the ability to work effectively in a collaborative team environment with a dynamic range of people
• Ability to handle sensitive situations with tact and well-reasoned judgment
• Proven ability to provide outstanding client service
• Curious, flexible and good humored with a positive “can do” attitude
• Ability to effectively provide, receive and respond positively to constructive feedback
• Willing to proactively seek out information, training and other resources needed to facilitate continual professional development necessary to be successful in this position
• Experience using Microsoft applications (Word, Excel, Outlook, PowerPoint, Teams)
• Experience with ERP systems a plus
• Bachelor's degree (BA) in marketing, communications, business or related field, or equivalent combination of experience and education

More about HALO

HALO is the industry leader in promotional products and brand engagement. Sales Leaders and industry veterans recognize HALO for its unrivaled set of capabilities. In Account Management you and your teammates help clients take full advantage of all that HALO has to offer and increase the speed with which they achieve their branding and marketing goals.

When you join, HALO also offers:

• Career Advancement: At HALO, we love promoting from within. Internal promotions is the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.

• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.

• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.

• Flexibility: Most roles offer hybrid work. In addition, we pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.

• Work with your favorite brands: HALO clients include over 100 of the Fortune 500 as well as thousands of mid and small-size organizations. You'll be on teams that are focused on the future of our industry and bringing our customers fresh ideas that are first-in-the-world.

• Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer easily accessible mental healthcare for you and your family. HALO has multiple programs to help with life’s challenges. Our program focuses on behavioral health coaching, therapy and psychiatry, personalized skill development, and providing access to care for your dependents. In addition, we offer nation-wide coverage Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Careers page.