Quality Assurance Supervisor

Essential Functions:

• Ensure continuous improvement and adequacy of quality control systems to support business and customer expectations.

• Enforce processes and programs for Food Safety Programs to ensure regulatory compliance, including those utilized by Halperns' divisions (e.g., Food Safety plans, Preventive Control plans, Meat HACCP plans, Seafood HACCP plans). Ensures validation and adequacy of the programs.

• Conduct quality control audits to ensure regulatory and quality compliance.

• Support audits/inspections for internal production runs.

• Supports the tracking, trending, and follow-up of customer complaints to ensure corrective action plans are implemented and followed.

• Ensures the adequacy and continuous improvement of Halperns' management expectations.

• Collaborates with stakeholders to provide quality control subject matter expertise to support the division during quality complaints and audits (internal/external).

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Knowledge of governmental regulations (FDA/USDA/State Department of Agriculture) as applied to quality assurance/food safety.

• Must be detail-oriented and display good project management and organizational skills.

• Must be able to prioritize, and schedule accordingly, on multiple tasks simultaneously.

• Must possess and display excellent verbal and written communication skills.

• Must demonstrate the ability to produce results through effective, cross-functional teams and partnerships, working collaboratively with a variety of teams and individuals, including possessing the willingness to engage with others and be challenged.

• Must have the ability to listen, interpret, and determine appropriate direction based on established protocols, or identify needs for new or revised protocols and lead their development and implementation.

• Interpersonal skills include the ability to work independently and in a team environment, coaching, and mentoring skills. Leadership abilities and a positive attitude with a commitment to personal and professional success.

• This position also requires a professional demeanor, honesty, integrity, drive, tenacity, determination, and a willingness to learn.

• Must possess and display strong analytical, critical thinking, collaboration, and problem-solving skills. Must think strategically, develop a winning vision and be a leader of influence.