What are the responsibilities and job description for the Night Auditor position at Hampton by Hilton?
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests, taking reservations, and preparing the daily report packet.Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Reconcile accounts
- Investigate and resolve out-of-balance accounts
*
- Skills
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Morehead City, NC 28557: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
Salary : $12 - $14
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