What are the responsibilities and job description for the Houseperson position at Hampton Inn Kernersville?
We are looking for highly motivated and energetic Associates to join our Award-Winning Hospitality Team. By joining the BPR Properties Team you will play a key role in ensuring an exceptional guest and colleague experience. BPR Properties fosters an encouraging and supportive network that will allow you to gain hospitality experience and grow your hospitality career. Competitive rates, benefits, and opportunity are all available to our Team Members. Contact us today, we’re excited to meet you!
Essential Functions:
- Provide the highest quality of service to the guest at all times.
- Welcome all arriving guests; assists guests with front door and in unloading baggage from vehicles.
- Inspect all public areas to ensure cleanliness standards have been met.
- Assist room attendants with heavy items such as mattresses and soiled linens.
- Deliver linens and necessary supplies to room attendants.
- Collect trash throughout the hotel including; room attendant’s carts, vending areas, offices and restrooms.
- Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
- Shampoo carpet, strip and wax floors through the hotel.
- Have a thorough knowledge of emergency procedures.
- Wear proper uniform at all times in accordance with the Standards of Appearance.
- Be able to lift and carry 50lbs; push and pull 60 lbs.
- Other duties as assigned, of when the employee is capable of performing.
Requirements:
- Ability to speak, read, write the English language
- Possess good communication skills, both verbal and written
- High school or equivalent education required.
- Bilingual or multilingual ability preferred.
- Commitment to exceptional guest service
- Great positive attitude
Source: Hospitality Online
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