What are the responsibilities and job description for the Front Office Manager position at Hampton Inn & Suites?
The Hampton Inn & Suites Ocean City West is hiring a Front Office Manager! Join our team where we create a fun, safe and supportive environment for our team members to thrive and grow in.
How do I make an impact on my team? Our friendly Front Office Managers are committed to leading a front desk team to ensure that guests are met with courteous and attentive service throughout their stay.
- Supervise a dedicated front desk team
- Assist in several accounting/financial functions as it relates from the front desk
- Work to ensure product and SALT scores are maintained
- Train in all areas of the property’s operation
- Act as the Manager on Duty in the absence of the General Manager
- Ensure safety and security of the property, staff and guests
What does success look like in this role?
- Strong customer service skills to include problem-solving and complaint resolution
- Strong interpersonal, relationship building and communication skills
- Strong attention to detail and organized
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
- Desire to contribute to a supportive and effective team
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Night shift
- On call
- Weekend availability
Supplemental Pay:
- Signing bonus
Ability to commute/relocate:
- Ocean City, MD 21842: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
Front Office Agent
Default (All-EOS Job Aggregator) -
Berlin, MD
Front Office Receptionist
Acadia Counseling and Wellness -
Berlin, MD
Front office coordinator
Medi-Weightloss -
Virginia, VA
