Hotel General Manager

Job description

Job Details

We are seeking a General Manager to join newly built Hampton by Hilton, to grow along with our company and to be a part of the culture that puts its people first!

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing team members while maintaining the integrity of the hotel. This is a highly empowering position requiring high energy. We value forward thinking, progressive and creative personalities. The General Manager has overall responsibility for the successful operation of the hotel.

Responsibilities:

• The General Manager is responsible for maintaining Brands Standard, Cleanliness and Condition of the Hotel.
• The General Manager will be responsible in providing exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety standards are followed.
• Maintains and improves property standards and service to ensure guest satisfaction.
• Achieve budgeted revenue and profit goals
• Prepare and submit on a timely basis operational results/reports to corporate office/owners.
• Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place.
• Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
• Accompany Sales Manager on sales calls and take ownership of the entire sales process
• The General Manager will become involved in community and Chamber of Commerce, TDC, etc.
• Remain highly visible and be readily available for guests during normal business hours.
• Support team members to ensure the team's entire workload is evenly distributed and completed daily.
• Must be able to perform any task in all departments as needed.

Requirements

• 2-3 years of hotel management experience required.
• Ability to work in a fast-pace, high energy and demanding work environment.
• Good understanding of revenue generation and cost control.
• A team player approach with all levels of hotel staff.
• Excellent guest relation skills.
• Dedicated, hands on, hard-working and self-motivated.
• Must be proficient with basic computer skills, quick learner of new software/programs and proficient with Microsoft office Suite.
• Practice safety standards at all times.
• Possess ownership mentality
• Understand the importance of Quality Assurance (QA) Inspections by the Brand and comply as per brand’s requirements.

Source: Hospitality Online

Salary : $62,000 - $72,000