Public Area Attendant

POSITION TITLE: Public Area Attendant

REPORTS TO: Executive Housekeeper

POSITION SUMMARY:

The Public Area Attendant is responsible for assisting room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.

DUTIES AND RESPONSIBILITIES:

Provide a clean and safe environment for guests

Proactively maintain assigned areas and equipment

Clean and maintain common areas of the property

Deep cleaning of assigned areas

Setting up and maintaining complimentary hotel lobby functions

Cleaning and setting up meeting room functions

Delivering service items to guest rooms upon requests from front desk

Assist with guest luggage when required

Ensure efficient completion of daily assignments in a timely manner

Use supplies efficiently

Report all safety, maintenance and housekeeping concerns to management

Attend and participate in all mandatory training

Flexible with schedule and assignments

Knowledge and completion of property cleaning procedures

Maintain effective performance under pressure

Follow proper procedures for lost and found items

Follow guest safety procedures

Follow guest requests, i.e. do not disturb signs, change of linen or terry

Acknowledge and greet guests in public spaces

Review daily inventory of supplies needed to complete assignments

May perform similar duties as requested by supervisor

Qualifications:

Frequently standing up or moving within and about the facility.

Carrying or lifting items weighing up to 50lbs and pushing and/or pulling approximately 200lbs.

Frequently handling objects and equipment to maintain the facility.

Frequently bending, stooping and kneeling.

Communication skills are utilized a significant amount of time when interacting with guests and employees.

Basic reading and writing abilities are utilized often when reading assignments, completing checklist, replacing linens and amenities.

May be required to work nights, weekends, and/or holidays.