What are the responsibilities and job description for the Customer Service/Cashier/Sales position at Hanes/Champion Round Rock?
Work under the direction of the Store Manager, work in a branded retail business that generates superior retail returns and provides America’s best brands in intimate apparel. To connect with, provide optimal customer service, and sell to customers, enabling the store to achieve sales objectives. Customer Assistants may be involved in all of the activities of the store including sales, display and merchandising, housekeeping, and stocking.
- To convey a friendly "SERVICE FIRST" personable and engaged attitude to all customers at all times regardless of circumstances.
- Acknowledge customers within the store and assist customers in making their selections. Inform customers of the key items on sale.
- Develop an in-depth product knowledge of merchandise sold in the store through use of catalogs and product literature offered by the Company. Also by working with store management on a daily
basis.
- Operate the cash register in a courteous and professional manner, set forth in the Store Procedure
Manual.
- Straighten merchandise in store daily and repackage any loose merchandise.
- Keep store management informed of any problems which could cause morale or performance problems within the store.
- Responsible for pricing merchandise and stocking store on a daily basis to maintain a good in-stock condition.
- Responsible for following all Company procedures which apply to store.
- Proper maintaining of store housekeeping consisting of sweeping, vacuuming, dusting, bathrooms, break room and any other areas directed by management.
- Work in any area of store needing assistance as requested by management.
- Always work in a safe manner to insure that Company safety guidelines are being followed.
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Hanesbrands Inc.
JOB DESCRIPTION-CUSTOMER ASSISTANT
- Responsible for informing management of any security problems involving customers or employee theft.
PHYSICAL REQUIREMENTS
A Customer Assistant will frequently stand, walk, bend, and reach. He/she will occasionally climb (ex. ladder), stoop, crouch, kneel, crawl, turn, twist, push, and pull. He/she will handle things such as packages, product, and money. He/she will frequently use his/her fingers to flex and extend fingers such as running a register.
Lifting - Eighty percent of the objects are under twenty-five pounds, and twenty percent are twenty-five to forty-nine pounds.
Carrying - Ninety percent of the objects are under twenty-five pounds, and ten percent are twenty-five to forty-nine pounds.
Vision - Must be able to read the print on a product package, and use a monitor and keyboard. Be able to recognize physical conditions in the store (For example: aisles, walkways, storage racks, fixtures, file cabinets).
Hearing/ Speaking - Must be able to communicate by hearing/talking with a customer, or taking direction from a supervisor. Must be able to receive direction through an intercom or bell. A moderate amount of time is spent in verbal communications with other team members.
ENVIRONMENTAL REQUIREMENTS
A Customer Assistant will occasionally work with his/her hands in water, and be exposed to dust, and solvents. He/she is occasionally exposed to slippery or uneven walking surfaces. He/she works frequently in close proximity to others. He/she consistently works inside and occasionally outside.
MENTAL REQUIREMENTS
A limited amount of decision making and level of reasoning in problem solving is required. A Customer Assistant must be able to recall information about the product and communicate that to the customer.
- No
Job Type: Part-time
Pay: $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Follows all CDC regulations and State mandates.
Work Location: One location