What are the responsibilities and job description for the Medical Office Support position at Hanger, Inc.?
In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service. Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries.
Responsibilities:
- Responsible for patient appointment scheduling
- Insurance verification
- Creation of new patient charts and maintenance of patient records
- Scanning and filing patient documents and ensuring complete and accurate information
- Managing incoming phone calls
- Obtaining insurance authorization
- Providing financial counseling for patients and posting over the counter (OTC) payments
- Daily document research on an electronic health/medical record system
Minimum Qualification:
- High school diploma or GED required.
- 2 years of office administrative experience
- A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Employees working at least 20 hours per week are eligible for the following benefits:
- Competitive Pay
- Health Insurance
- Dental Insurance
- Vision Insurance
- 8 Paid Holidays per Year
- Paid Vacation Time Off
- Paid Sick Time Off
- 8 hours of paid time to volunteer in your community
- Floating Holiday
- Life Insurance
- Medical Flex Spend Account
- Dependent Care Flex Spend Account
- Free employee assistance program
- 401(k)
- Full-time employees are also eligible for short-term and long-term disability insurance
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Work Location: One location
