Project Manager

It’s an exciting time to be at Hanscom Federal Credit Union! 

As a member of our Project Management Office, you will join a dynamic team of dedicated individuals committed to delivering exceptional service to our members.

Who we are – Hanscom Federal Credit Union

• Members-first – our members are our top priority. We make business decisions with our members at the top of mind.
• Integrity – we’re honest and committed to doing what’s best for our members and our company. What is right isn’t the same as what is easy.
• Teamwork – we are in this together and we all benefit from our success.
• Innovation – we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes.
• Empathy – we understand that communication starts by listening, understanding diverse perspectives, and caring about others’ sustained success.

What we offer

• A full-time, permanent position that will reward you through an annual bonus program.
• Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
• A flexible hybrid work schedule environment.
• We are committed to fostering career growth and development – when you join our organization it’s not just a job.
• We look to develop your skills aligned to our business needs and help you progress in your career.

Who you are – Project Manager  

You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member.  You are able to provide every member you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

What you'll do

• Support projects of varying size and scope, utilizing PM principles that relate to the Project Management Body of Knowledge (PMBoK)
• Consult and collaborate with each department of the credit union to help solidify and define project requests. Interface with each department to understand their needs and processes.
• Act as the liaison throughout each assigned project, ensuring thorough communications and positive results. Report on the progress of each project to management and to the project sponsor with an agreed upon frequency on quality, status, time, and budgets.
• Oversee projects through the phases of initiation, planning, execution, and completion, while monitoring and controlling it through each stage. Manage the project plan, call out & assist with roadblocks, and provide periodic status updates and reporting. When faced with conflicting priorities, setbacks, or budget constraints, prepare and present alternatives to management. Meet budgetary objectives and adjust project constraints based on financial analysis.
• Document and archive all project activities in the designated system, including building out schedules, testing plans, and other project documentation.
• Guide, inspire, and motivate project team members and stakeholders to manage and overcome issues to effectively achieve project objectives. Manage project team member’s expectations for each project.
• Provide feedback to leadership that can help steer organizational change to support healthy project outcomes.
• Performs other tasks or functions as required, requested, necessary or prudent from time to time.

Knowledge/Skills/Experience Required: 

• Strong desire to work in a purpose driven organization 
• 3-5 years of relevant experience, including experience in a bank or credit union and experience running PM for projects. 
• Experience working in a matrix organization
• Ability to establish and maintain effective working relationships at the senior management level and across all levels of the organization
• Excellent analytic, organization, presentation, and facilitation skills; ability to lead multiple tasks under tight deadlines
• Ability to prioritize workload and to work independently
• Strong decision making and problem-solving skills
• Strong written and verbal communication skills

Education/Certifications/Licenses

A college degree. Agile Scrum Training/Certification is a plus.