What are the responsibilities and job description for the Service Manager position at Hansel Volkswagen?
Benefits and Perks
- Medical Insurance
- Dental Insurance
- Vision Plan
- 401-K
- Flexible Spending Plans
- Employee Discounts on vehicles, service and parts
Job Summary
The Service Manager creates lifetime customers by delivering an unsurpassed customer experience. This person needs to be able to navigate and direct the department to reach new heights in employee / customer satisfaction and profitability. A visionary of the business looking to explore new opportunities in the automotive field sustaining growth and service objectives. Import experience in an Automotive Dealership is essential. We are looking for the right Candidate with the right vision for success.
Responsibilities and Duties
Running efficient and profitable department
Manage hiring and training
Lead activities to keep customers coming back
Supervise cost controls, safety & compliance
Providing the energy to motivate staff
CSI evaluating and understanding processes - driving the results.
Qualifications and Skills
- Service Management experience at the dealership level is required
- Professional appearance
- Strong communication skills
- Able to sell/recommend service
- Valid California driver's license with a clean driving record
- Must be reliable and punctual
- Pass a drug test
Preferred Experience
- Dealership Experience
- Acura/Honda Factory Certification
- CDK Experience