Head of IT

Description

Head of IT

Reporting to the CFO

Essential Responsibilities:

• Ability to synthesize IT requests and lead prioritization discussions across key stakeholders (e.g. – Executive Team and PE Sponsor) 
• Forward Vision to determine what future Technologies or Business Requirements will need to be addressed and communicated.  
• Proven ability to translate business strategy into executable technology plans 

Develop a 3-year technology roadmap for the business (5%) 

• Determine and implement an optimal IT organization consisting of the integration of Happy Floors and Stone Source teams 
• Access the current organization, structure and capabilities and develop a clear strategy and plan for operational excellence within the IT team  
• Establish an organizational and resource plan to ensure ITSM best practices and achieve SLA performance for key suppliers and the IT organization 
• Assess talent and top-grade where necessary to ensure a high-performing team  
• Ensure all Playbook workstreams include appropriate allocations for technology  
• Represent overall strategic goals within roadmap  
• Incorporate budgetary estimates into business cases and development  
• Continually maintain roadmap to changing priorities of business  
• Roadmap to include cyber security, privacy and financial controls
• Roadmap enterprise-wide analytics and tools for improved decision making leading to overall margin improvement

Collaborate across the businesses to identify and execute key growth initiatives (25%) 

• Define IT capabilities, infrastructure, applications, and organization to deliver strategic growth initiatives  
• Mitigate obstacles to future state presented by current technology platforms and resources 
• Integrate expected business value from future state into technology business cases 
• Identify critical functional leaders to participate in the required technology implementations to support their future organizations and goals 
• Lead delivery of IT capabilities, infrastructure, applications, and organization for strategic growth initiatives  
• Provide technology leadership and support ongoing M&A activities, strategies, and growth
• Continually monitor vendor and IT organizational metrics against stated service levels

    Enable operational improvements across warehouses through technology implementation and resource allocation (35%)

• Ensure that current 3rd party efforts in optimizing WMS fully account for technology requirements 
• Align internal and 3rd party support for WMS systems to variable needs of operations 
• Build strong relationships with operational leadership to ensure future state needs are supported with proper technology 

Ensure stability in IT platform to deliver on business SLA (10%)

• Develop service level agreements and success metrics with business partners 
• Assess IT performance relative to SLAs, identify barriers to success, and develop plan consistently meet or succeed expectations 
• Lead implementation of stability solutions  

Travel:

• Travel as needed to other distribution facilities across US. 

Preferred Technical Proficiencies:

• WMS – High Jump
• Great Plain
• SAP
• Sales Force
• Microsoft Dynamics 365
• SQL  

Competencies:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Organizational Change Management – Understands and can take the role of being more than just the IT leader, and able to lead the organization through the people and process changes that are required to maximize the value of technology 
• Strong Business Acumen – needs to be able to speak to all critical business processes.  Order to Cash, Procure to Pay, Hire to Retire 
• Drive technology implementation through disciplined process focusing on business value and implementation budget/schedule Proactive engagement in continually improving a company’s cyber security posture and the overall protection of data assets 
• Ability to attract, develop and retain IT employees 
• Leadership:  Clear communicator, can articulate a vision and direction; successful particularly in situations with significant change 
• Transformational leader  Well-grounded in the operations of IT as a foundation with mastery in driving innovation and influencing change 
• Works collaboratively with PE partners  
• Willing to work though ambiguity and can decisively act on 80/20 information 
• Flexibility to operate at high strategic level and be a tactical executor with low ego