Franchise Business Consultant

HAPPY JOE’S, INC.

Franchise Business Consultant Coach

Department: Operations

We are seeking a highly skilled and experienced Franchise Business Consultant Coach to work closely with franchise owners to optimize business performance, drive sales, and ensure brand consistency. The ideal candidate will possess strong analytical, communication, and problem-solving skills, as well as a deep understanding of franchising operations. This position reports directly to the CEO and President and will work closely with the Franchisee Association Board.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Conduct regular business reviews with franchise owners to analyze financial performance, operational efficiency, and adherence to brand standards.
2. Provide guidance and support to franchise owners on business planning, marketing strategies, and operational improvements.
3. Collaborate with franchise owners to develop action plans to address any operational or performance issues, and track progress against key performance indicators.
4. Train franchise owners and their staff on brand standards, operational procedures, and best practices to drive business success.
5. Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and improvement within the franchise network.
6. Act as a liaison between franchise owners and the corporate office to ensure clear communication and alignment on business objectives.
7. Assist in the development and implementation of new programs, initiatives, and processes to enhance the overall franchise system.
8. Conduct field visits to assess store operations, customer service, and compliance with brand standards.
9. Provide feedback and recommendations to senior management on ways to enhance the effectiveness and profitability of the franchise network.

QUALIFICATIONS:

1. Bachelor's degree in Business Administration, Marketing, or related field. A Master's degree is a plus.
2. Proven experience as a Franchise Business Consultant or similar role within the franchising industry.
3. Strong knowledge of business operations, financial analysis, and performance metrics.
4. Excellent communication, interpersonal, and presentation skills.
5. Ability to build strong relationships with franchise owners, corporate teams, and external stakeholders.
6. Proficiency in Microsoft Office suite and experience with CRM software.
7. Willingness to travel extensively to visit franchise locations.
8. Certification in Franchise Management or relevant field is preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer experience including Microsoft Excel, Word and Outlook.

EDUCATION and/or EXPERIENCE: Requires education generally equivalent to a Bachelor’s degree (Accounting, or Administration, or Marketing, or Personnel) from a four-year college or university. A Master's degree is a plus, and significant work experience as a FBCC will be considered in lieu of a degree.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers and/or vendors.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, proportions, percentages and volume. Ability to apply concepts of basic algebra.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of information furnished in written and oral form.

CERTIFICATES, LICENSES, REGISTRATIONS: None required.

OTHER SKILLS AND ABILITIES: Requires the ability to operate a wide variety of standard office equipment, such as a computer and keyboard.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

If you meet the qualifications and are passionate about driving business growth and supporting franchise owners, we invite you to apply for the Franchise Business Consultant Coach position here at Happy Joe’s Pizza & Ice Cream.

Job Types: Full-time, Part-time

Pay: $65,000.00 - $75,000.00 per year

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Preferred)
• Analysis skills: 1 year (Preferred)

Ability to Commute:

• Davenport, IA 52806 (Preferred)

Ability to Relocate:

• Davenport, IA 52806: Relocate before starting work (Required)

Work Location: In person