Store Manager Trainee

Our Store Manager Trainees learn to successfully operate and lead within the Harbor Freight Tools environment. In partnership with Field Leadership they manage teams to maximize the financial output, improve productivity and overall performance of various stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Manager Trainees solve complex problems using good judgment and business acumen. They are expected to embrace our Mission Statement and Success Drivers for the Store Manager position and model Harbor Freight’s Core Principles.
Responsibilities:
Profit Maximization

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedures
• Ensure compliance to company policies and procedures
• A subject matter expert in all operational processes

Talent Optimization

• Acquire high quality talent
• Training and development
• Performance management
• Effectively staff and schedule
• Create a team atmosphere

Customer Experience

• Ensure a helpful environment
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store
• Ensure a consistent and appropriate level of safety, both in staff behavior and in facility maintenance

Success Drivers:
Drive for Results

• Uses data to set priorities and translates goals into action plans
• Consistently pushes self and others for results
• Manages internal and external communications

Building High Performance Teams:

• Acquires and retains the right talent
• Trains, coaches and provides feedback
• Develops team for growth

Problem Solving:

• Is solution oriented, sees problems as opportunities
• Looks beyond the obvious and doesn’t stop at the first answers
• Keeps the goal in mind and is not easily deterred

Managing and Measuring Work:

• Clearly assigns responsibility for tasks and decisions
• Sets clear and measurable objectives
• Monitors process, progress and results and provides effective feedback

Managerial Courage:

• Does not hold back what needs to be said and is not afraid to take action
• Provides on-time, direct, complete, and actionable positive and corrective feedback to others

Customer Focus:

• Acts with internal and external customers in mind
• Understands and teaches how operational execution directly affects the customer experience
• Establishes and maintains relationships with customers and associates through respectful and effective communication

Requirements

Experience:

• Minimum of two years of retail management experience

Education:

• Bachelor's/Associates Degree preferred or High School graduate/Equivalent

Physical Requirements:

• Ability to intermittently lift, push and/or pull up to 50 pounds.
• Requires standing and moving for an entire shift.
• Ability to lift, bend, kneel, climb, crawl and/or twist.
• Ability to safely climb up and down a ladder.
• Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.
• Ability to communicate with customers and associates in person and via email and telephone.

Availability:

• Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business.
• Regular attendance is an essential function of the job. Some travel required.

About Harbor Freight Tools

In 1977, Harbor Freight Tools was started as a small family-owned business. We made a commitment to provide working people with great quality tools at the lowest prices. And for over 43 years, Harbor Freight Tools has done just that. From hand tools and generators, to air and power tools, from shop equipment to automotive tools, Harbor Freight offers more than 5,000 tools and accessories at quality levels that match or exceed competing brands, but at prices that are up to 80% less. All while developing and launching over 1,000 new tools each year. We're not your typical retailer. We're a team of high-achievers, who have a passion for excellence and continuous improvement and obsess about getting things done. We're also equally committed to doing the right thing and giving back to our community. And for us, collaboration is the golden rule. We're a 43 year-old, $5 billion company with over 1,100 stores, opening 2-3 new stores a week with over 40 million loyal customers and growing. If you are looking for a not so ordinary and highly rewarding career opportunity, we would love to talk with you. Delivering Value to the Hardworking Since 1977.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Management: 2 years (Required)

Work Location: Multiple Locations