Inside Sales Representative

Harbour Industries Canada Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Marmon Industrial Energy & Infrastructure (MIEI) – Farnham, Qc, Canada is one of six specialty wire, cable, and tubing solution manufacturing companies located throughout North America. We have over 100 years of innovative engineered solutions for critical, industrial, and commercial applications. We are the experts in our industry. Reporting to the Director of Sales Operations, the Inside Sales Representative will have the primary responsibility of managing order intake, responding to requests for quotes, coordinating with production delivery times, requests for postponement or acceleration of orders on hand, and merchandise returns. In addition, they will offer the necessary support to sales managers and manufacturing representatives to ensure that they can carry out their canvassing, sales and after-sales service tasks. Essential Duties: Maintain appropriate contact with customers, manufacturing representatives and sales managers to offer the appropriate level of service. Ask the client for information necessary to respond to requests for quotations. Bid on prices, minimum quantities required, delivery times and conditions of sale to customers meeting the company's various policies. Attach proper documentation to the quote, useful for the analysis of the latter as well as any documents that must be returned by the customer in order to accept a future order. Follow up on quotes and any important files with clients using the appropriate means (follow-up by phone, email, etc.). Enter orders into the computer system. Follow up on orders accepted, in production and delivered if required. Ensure that documentation used in any transaction with customers is in accordance to the latest revision in effect; All other related duties related to the job. Knowledge and Skills Preferred: DEC in sales and relevant representation or training. Have a minimum of 3 years’ experience in sales, customer service or any other relevant experience. Good knowledge of Office 365 suite. Bilingual in both French and English. Ability to work in a team environment (common room). Ability to work with different units of measurement (kilometers, thousand feet, exchange rates, etc.). Possess skills to provide excellent customer service. Have team spirit, ability to prioritize, and problem-solving skills. Working Conditions and/or Physical Requirements: Ability to work long hours in a sedentary position sitting, talking, looking at a computer, charts/graphs and performing repetitive motions. Ability to move objects and materials of at least 25lbs. Ability to collaborate with manufacturing team members as needed in an environment that can be noisy. Ability to follow safety guidelines and wear required PPE when onsite. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. With more than 100 autonomous manufacturing and service businesses, Marmon Holdings, Inc. may be the biggest company you’ve never heard of. Part of Berkshire Hathaway Inc., Marmon is a global industrial organization comprising 11 diverse groups with 20,000-plus employees and $10 billion in annual revenue. As leaders in every industry we serve, Marmon companies have earned a great degree of independence. And our people thrive on an entrepreneurial spirit. At the same time, our group structure gives every Marmon company access to the expertise of other Marmon companies serving the same or related markets and customers – all with the support of the entire Marmon organization. Working together, we become something more than the sum of our parts. We become the most reliable solution provider for a broad range of industries and customers worldwide. In every case, Marmon’s success is due to our people. People with talent, drive and high ethical standards. People who are following their passions and building their careers across Marmon. Want to learn and perfect your craft? Want to sharpen your skills while helping to solve challenges for our customers and our world? Looking for a chance to grow within – or perhaps outside – your field? Find a Marmon company that matches your passion. And see what you can do with the support of a team that values your contribution.