What are the responsibilities and job description for the Account Manager position at Harcros?
Summary:
At Harcros Chemicals Inc., an employee-owned company with a rich legacy in specialty chemical manufacturing and distribution, we're continuously expanding. With 2 manufacturing plants and 27 distribution facilities across 20 states, we're seeking a dedicated Account Manager professional to join our team to assist with opportunities. Reporting to the District Manager this role will contact prospective customers to sell chemicals.
Primary Responsibilities & Duties:
At Harcros Chemicals Inc., an employee-owned company with a rich legacy in specialty chemical manufacturing and distribution, we're continuously expanding. With 2 manufacturing plants and 27 distribution facilities across 20 states, we're seeking a dedicated Account Manager professional to join our team to assist with opportunities. Reporting to the District Manager this role will contact prospective customers to sell chemicals.
Primary Responsibilities & Duties:
- Calls on representatives, professional and technical personnel at commercial, industrial, and other establishments and attempts to convince prospective client of desirability and practicability of products or services offered.
- Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates and implements sales campaigns to accommodate goals of company.
- Schedules appointments to explain products and services available.
- Informs regular customers of new products or services, market trends and price changes.
- Calls on prospective customers to solicit new business.
- Communicates customer instructions to internal staff.
- Explains merits of programs to persuade customers to purchase products.
- Sets up merchandise and sales promotion displays or issue sales promotion materials to customers.
- Attempts to resolve problems encountered with customer's process.
- Coordinates with suppliers to provide needed products to customers in a timely manner.
- Effectively communicate customer needs and changes internally to purchasing, customer service and management including forecast changes, credit concerns, competitive data, etc.
- Complete customer profiles for all new accounts and update existing accounts as needed.
- Handle credit issues as they arise.
- Use Hubspot as a central repository for all call reports, itineraries and sample requests
- Submit expense reports weekly.
- Other duties may be assigned
- Bachelor's degree (B. A.) from four-year college or university.
- 5-10 years related experience and/or training.
- Or equivalent combination of education and experience.
- Valid Driver’s License Required.
- Proficient in calculating figures and amounts including discounts, interest, commissions, proportions, and percentages.
- Skilled in reading, analyzing, and interpreting technical documents, business procedures, or governmental regulations.
- Capable of drafting reports, business correspondence, and procedure manuals.
- Able to effectively communicate information and address inquiries from diverse audiences, including managers, clients, customers, and the general public.
- Demonstrates practical understanding to execute instructions provided in written, oral, or diagram form.
- Capable of resolving issues involving multiple concrete variables in standardized situations.
- The ability to learn and grow as an Account Manager Professional.
- Build a long-term career with a great organization.
- Being an Employee-Owner.
- Opportunity to make a difference on business results
- Physical requirements include lifting and moving various weights up to 50 pounds.
- Physical requirements will also include standing or sitting for long periods of time.
- Noise level is moderate to loud.
- Will frequently work in outdoor weather conditions.
- Employee Stock Ownership Plan (ESOP)*
- Qualifying period must be met.
- Safe Harbor Contribution*
- 401(k) Match*
- Medical, Vision & Dental Insurance Coverage
- Employer Paid Life Insurance
- Parental Leave
- Employer Paid Accidental Death & Dismemberment
- Employer Paid Short Term & Long-Term Disability*
- Employee Assistance Program
- Inquire about additional benefits
- The information on this Benefit leaflet is presented for illustrative purposes and is based on information provided by the employer. The text contained in this was taken from various summary plan descriptions and benefit information. While every effort was taken to accurately report benefits, discrepancies, or errors are always possible. In case of discrepancy between this and the actual plan documents the actual plan documents will prevail. All information is confidential, pursuant to the Health Insurance Portability and Accountability Act of 1996. If you have any questions about your Guide, please refer to the Employee Manual for additional information or contact benefits manager.**
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