Restaurant shift leader

Restaurant Shift Leader

SUMMARY OF POSITION : The Shift Leader assists the Assistant

Manager and General Manager with management activities and duties, ensuring all

activities are consistent with and support the restaurant’s business

plan . The Shift Leader ensures all Team Members are performing their job

responsibilities and meeting all expectations in all areas of their

job description.

ESSENTIAL

DUTIES : Take necessary

Take necessary

action to ensure all hospitality service is outstanding; anticipates and

exceeds guest needs; handles situation and requests immediately in a positive

manner.

Effectively

paths the restaurant to monitor all aspects of the restaurant’s operation to

anticipate problems; takes initiative to correct problem areas immediately.

Consistently

enforces and maintains all quality, service and cleanliness standards.

Monitors and

maintains proper staffing levels and labor costs.

Create a friendly

atmosphere for Team Members and Guests.

Effectively train

and provide direction and supervision for Team Members.

Support efforts to

maximize sales and profits and minimize controllable costs.

Effectively plan,

organize and implement all operational routines and activities during your

shift.

Maintain a

cooperative, harmonious working relationship with management and fellow Team

Members.

Performing other

tasks as directed by management.

Ensuring all

sanitation, safety and security policies and procedures are observed and

enforced.

Ensure personal

appearance meets company standard and displays professionalism at all times.

Recognize and

provide a safe and compliant environment for all.

REQUIREMENTS : Stand for long

Stand for long

periods of time.

Work around high

temperatures.

Work around others

in close quarters.

Able to lift 50 pounds

comfortably.

Work with various

cleaning products.

Must be a minimum

of 18 years old emancipated minor with documentation.

Must be willing to

work flexible hours, including opening and closing shifts.

Must have reliable

transportation and method of communication with restaurant (i.e. phone or

email).

KNOWLEDGE,

SKILLS AND ABILITY : Excellent

Excellent

communication, interpersonal and leadership skills

Ability to

maintain the respect of your team.

Guest driven

focus.

Ability to

effectively make decisions under pressure, while delegating tasks

appropriately.

Excellent

organizational and prioritization skills.

Ability to work

with others as a team.

Ability to meet

performance standards.

Ability to take initiative

and solve problems.

WHAT

MORE COULD YOU ASK FOR?

Competitive

Wages

Medical

Insurance

Team

Member Referral Bonus Program

Team

Member Discount Programs, with Financing Options

Free

Meal per Shift and 50% discount for Immediate Family Members

Paid

Time Off

Tuition

Reimbursement

Capstone Restaurant

Group A place where People, Hospitality & Integrity are Valued!!!

People are what drives our organization;

without great people, we will not succeed. We will not get to the top, the

Capstone, without our people achieving new heights!

Hospitality is providing a welcoming feeling to

our guests. It’s warm, it’s friendly, it’s a sincere appreciation that the guest

has chosen our restaurant!

Integrity is critical for all of our Team

Members. We must be honest, we must be sincere, we must be consistent and fair.

We must operate by doing the right thing!

We are always searching for talented Team

Members, at all levels, that are interested in growing with us and are excited

to provide our guests great hospitality, acting with integrity every visit,

every experience!

When you join the Capstone Restaurant

Group, you will be given the tools to not only succeed on the job, but we will

work with you to develop your skills to take advantage of the many promotion

opportunities that we offer in all of our markets. We are an equal opportunity

employer who takes pride in our diverse workforce. If you thrive in a

fast-paced environment, where hard work and success is rewarded, and you are

passionate about people, hospitality and integrity, we want to talk to you!

To learn more about Capstone

Restaurant Group, go to www.capstonerestaurants.com. To learn more about the Hardee’s and

Carl’s Jr. Franchise, go to www.hardees.com or www.carlsjr.com.

Note : This job

description is not intended to be an exhaustive list of all duties,

responsibilities or qualifications with the job.

Capstone Restaurant Group is an equal opportunity employer.

I understand and

acknowledge that Capstone Restaurant Group is an independently owned and

operated franchisee of Carl’s Jr. Restaurants LLC and Hardee’s Restaurants LLC

and, if I am hired, Capstone Restaurant Group will be my employer, not Carl’s

Jr. Restaurants or Hardee’s Restaurants. Further I understand and acknowledge

that Capstone Restaurant Group LLC is not acting as an agent for Carl’s Jr.

Restaurants, Hardee’s Restaurants or any of its affiliates.

Last updated : 2024-05-26