What are the responsibilities and job description for the Drawer Box Production Supervisor position at Hardware Resources, Inc.?
Drawer Box Production Supervisor
Bossier City, Louisiana
Exciting role with a mid-sized, successful, growing company. Be part of an experienced, high-performing production team. We offer a wide range of benefits, including generous vacation time.
About the Company
Hardware Resources is an industry-leading provider of cabinet hardware, cabinet accessories and kitchen cabinets. Across our six brands, we design, engineer, manufacture, and sell our decorative and functional hardware, cabinets, cabinet organizers, vanities, wood products, and LED lighting for the kitchen and bath. We sell our own, and only our own products to thousands of kitchen and bath dealers across the country, stocking and/or manufacturing products in 11 facilities across the country. We enjoy an outstanding reputation for quality and service. The company is successful and has a long history of winning in the marketplace. Our employees find us to be just the right size – about 500 people in total.
Hardware Resources has its primary facility in Bossier City, Louisiana, and a substantial office in Irving, Texas.
Our team members are valued and are encouraged to reach their full potential. We foster entrepreneurial spirit and imaginative teamwork with the freedom to act. Our company offers competitive wages, career growth opportunities, and a generous benefits package that includes PTO (sick time, paid vacation), holidays, 401(k), Personal Assistance Program, medical, dental, vision, and life insurance. We are an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.
About the Job
The Production Supervisor has shared responsibility with a Co-Leader for the performance of assigned manufacturing cells to influence desired actions to achieve sustained Operational Excellence in the value stream. Within their area of responsibility, the supervisor works with team leaders to execute daily management core principles of Safety, People, Quality, Delivery, Productivity, and Cost to produce.
Duties and Responsibilities
- Responsible for monitoring key performance indicators for Safety, People, Quality, Delivery, Productivity, and Costs and executing corrective actions when KPIs deviate from standard.
- Safety—influence employee behavior to create safe work cells through daily operator checks of work cells/equipment, performing safety audits, and elevating concerns to stakeholders for resolution. Lead root cause analysis following injuries, accidents, and near miss events. Coordinate with leadership team and EH&S Steering Committee to evaluate job hazards, workplace safety, equipment performance, and dust collection systems for proper operation.
- People—active contributor to onboarding, training and development, recognition, and coaching of work cell associates to foster culture and desired behaviors. Evaluate performance and conduct annual reviews on assigned work cell associates. Lead, train, evaluate employees using job instruction and resolve personnel issues through application of job relations methods.
- Quality—monitor quality system outputs through process and product audits, use control plan, and critical to quality documents. Correct quality deviations through remediation/retraining as needed. Work closely with Quality/CI team to facilitate continuous improvement.
- Delivery—meet on-time and in-full delivery to meet customer lead satisfaction. Work with counterparts to monitor production line, end-to-end and make timely adjustment as needed.
- Productivity—track and report hourly production metric and reason for variation to facilitate return to target condition in timely manner. Use problem-solving methods to guide resolution by team members.
- Costs—work with leadership team members to initiate or coordinate inventory or cost control programs and reduce scrap generated during manufacturing process.
- Key contributor of Continuous Improvement efforts and application of Lean tools such as daily management, 5S, and work cell readiness activities with other leaders and workforce.
- Maintain practical knowledge of the quality systems, technological advances, or best practices related to wood manufacturing.
Education and Required Experience
- Bachelor’s degree in disciplines related to manufacturing (preferred)
- Minimum five years of manufacturing experience, including knowledge of lean practices, terminology, and systems
- MS Office Suite, in particular Excel, including formulas, pivot tables, etc.
- Minimum of 5 years of employee management
- Ability to problem solve, including quality, machine, and training issues
- Knowledge of raw materials, production processes, quality control, costs, and other techniques a plus
- Understand and apply customer inputs from Voice of Customer (VOC) feedback to reduce cost of poor quality, increase first time through rates, and critical to quality elements in a manufacturing system
- General knowledge of machines, processes and tools required in manufacturing system. Monitor equipment performance through daily management system and correct deviation from performance parameters
Critical Leadership Traits
- Have a healthy dissatisfaction with the status quo
- Relentless in quest for continuous improvement and expect the same from everyone
- Have high expectations and hold people accountable for behaviors and performance
- Have a vision for excellence and communicate to team, with ongoing coaching toward that vision
- Communicate a clear set of priorities
- Run to problems; don’t pass the buck when there is bad news
- See opportunities others don’t
- Demonstrate care and empathy and elevate others
- Make the tough calls when needed
Additional Information
- Preference will be given to local candidates
- A post‐job offer drug screen and background check will be performed
FSLA Status: Salaried Exempt Location: Bossier City, LA
Learn More About the Company
HardwareResources.com
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
Education:
- Bachelor's (Preferred)
Experience:
- Employee management: 5 years (Required)
- MS Office Suite: 5 years (Preferred)
Work Location: In person
Salary : $58,300 - $73,800