What are the responsibilities and job description for the Fuel Stop Associate position at Harmons?
$14.00-$16.82 PER HOUR
GENERAL PURPOSE:
The purpose of this position is to provide exceptional customer service to Harmons’ Fuel Stop customers. This person will be cashiering, cleaning, servicing and troubleshooting fuel pumps and other equipment, and ensuring a safe environment for customers and other associates.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Follows established departmental and store policies and procedures
Ensures the quality and freshness of all products and services provided by the fuel stop
Responsible for maintaining the appropriate product assortment and inventory levels for the fuel stop
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Ensures the fuel stop is cleaned and sanitized daily and meets the company standards for appearance and safety
Delivers excellent customer service to all customers
Promotes Foodie Club Card at each transaction
Offers to pump fuel (gasoline or diesel) for all customers
Offers to wash windshields and windows for all customers
Receives, stores, and stocks items sold at the fuel stop
Cleans, services and troubleshoots fuel pumps, fuel tanks, receipt printers, vending machine, and other equipment at the fuel stop
Verifies fuel deliveries and reconciliation reports
Completes assigned tasks efficiently and in a timely manner
Sets a professional and positive example to others
Assists as needed to ensure the success of the store as a whole
MARGINIAL DUTIES & RESPONSIBILITIES:
Clears snow from the fuel stop during winter. Performs other job-related duties as assigned.
NATURE OF WORK CONTACTS:
Consistent and daily interaction with store associates
Consistent and daily interaction with customers
Consistent and daily interaction with vendors
TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desired knowledge, skills, and abilities:
A high school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
Basic math skills
Basic computer skills including Microsoft Office
Cashier Training
Passion for customer service
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Ability to work weekends, evenings, and holidays
PHYSICAL/SENSORY DEMANDS:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, humid, slippery, and wet conditions. May be exposed to inclement weather conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 40-50 pounds from location to location.
Salary : $14 - $17
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