What are the responsibilities and job description for the HHB Assistant position at Harmons?
$17.72 - $19.22 PER HOUR
GENERAL PURPOSE:
The purpose of this position is to assist the Home, Health, and Beauty Manager with the presentation and profitability of the Home, Health, and Beauty department and to ensure the quality, freshness, and product assortment is maintained. This person will be assisting and supporting the Home, Health, and Beauty Manager in tasks such as cleaning, ordering, and filling shelves, checking in vendors, requesting tags and signs, completing inventory tasks, all while providing exceptional customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Follows established departmental and store policies and procedures
Ensures the quality and freshness of all products and services provided by the Home, Health, and Beauty department
Assists the Home Health and Beauty Manager with the successful operation of the Home, Health, and Beauty Department.
Assists in ordering and maintaining inventory levels, appropriate product assortment and merchandise, and anticipating customer demands
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Maintain acceptable shelf and display conditions by stocking, cleaning, and rotating product
Engages customers by greeting them and offering assistance with products and services in the Home, Health, and Beauty Department
Reports customer suggestions, comments, and complaints to appropriate management
Knows store layout and be aware of products in other departments to assist customers as needed
Resolve customer issues, answer questions, and provide follow-through to ensure a positive customer experience.
Rotates and pulls out of date product from the shelves
Assist with building and constructing department end-cap displays, including promotions, seasonal, and sale merchandise in a timely, clean, and neat fashion
Assists Home Health and Beauty Manager with inventory and ordering product to meet the needs of the store based on past and projected sales
Teaches, mentors, and educates associates to help them be successful members of the team
Sets a professional and positive example to others
Communicates openly and frequently with the Home Health and Beauty Manager
Ensures company standards for safety, sanitation, and productivity are maintained
Assists as needed to ensure the success of the store as a whole
MARGINIAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned.
NATURE OF WORK CONTACTS:
Consistent and daily interaction with store associates
Consistent and daily interaction with customers
Consistent and daily interaction with vendors
TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desired knowledge, skills, and abilities:
A high school diploma or GED preferred; 1 years of grocery or other retail experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
Basic math skills, computer skills including Microsoft Office Suite
Ability to pass training courses and/or certifications such as forklift certification, and maintain compliance by keeping certifications up to date
Must be creative and artistic to create visually appealing merchandising displays
Understanding of product rotation
Must enjoy working with and handling home, health, and beauty products
Should have knowledge of health and beauty care products
Ability to interpret policies and procedures
Excellent organization and planning skills
Regular, dependable attendance, and punctuality
Must possess solid communication skills, including verbal and listening skills to communicate with and manage diverse groups of people effectively and efficiently
Must be confidential
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Required to make logical, significant decisions using general, recognized skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Ability to work weekends, evenings, and holidays
PHYSICAL/SENSORY DEMANDS:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.
Salary : $18 - $19
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