What are the responsibilities and job description for the Clinic Clerk position at Harris County?
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Clinic Clerk Position Overview:
The Clinic Clerk supports patient care services provided by the Refugee Clinic. The Clerk is responsible for performing administrative tasks in accordance with all Harris County Public Health (HCPH) and Refugee Health Screening Program protocols. This position is responsible for client reception, scheduling, and maintaining medical records for the Refugee Health Screening Program.
Duties & Responsibilities:
- Receives clients upon arrival, completes registration, verifies eligibility and documents insurance coverage.
- Schedules and confirms appointments in the electronic medical record system.
- Answers and manages incoming phone calls by routing clients appropriately and providing service information.
- Prepares medical records for document imaging and scanning in accordance with HCPH Health Information medical record protocols.
- Receives and monitors interpreter and taxi providers at the clinic.
- Provides translation for clinical staff when needed.
- Assist in performing data entry and electronic data processing by using the program Electronic Medical Record (EMR), Microsoft Excel, and any other related software.
- Conducts home visits when necessary to retrieve medical records, obtain consents and/or collect specimens.
- Other duties as assigned.
Harris County is an Equal Opportunity Employer
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
- High School diploma or GED equivalency
Experience:
- One (1) year experience performing administrative office duties in a health care setting
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others
- Excellent communication skills (verbal & written)
- Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
- Ability to maintain confidentiality when dealing with sensitive information
- Ability to work well with public and staff members
Organizational Leadership
- Understands the organizational mission
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others
Collaboration
- Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
- Demonstrates a sense of responsibility for the success of the group
- Collaborates with others to improve quality and address needs
Innovation
- Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
- Treats others with courtesy, sensitivity, and respect
- Behaves in an honest, fair, and ethical manner
- Assesses and recognizes own strengths and weaknesses
- Uses sound judgment
- Self-motivated
- Organizes and maintains work environment to allow for maximum productivity
Communication
- Communicates clearly and effectively, both orally and in writing
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.Education:
- Completion of a community college or business/technical school Medical Assistant program
- Bilingual (English, Spanish, Arabic, Vietnamese, or other language)
Position Type, and Typical Hours of Work:
- Full-Time | Grant-funded
- Monday – Friday | 8 am – 5 pm
- Must be willing to flex work hours when required, including weekends
- Able to travel within Harris County as needed.
- This job operates in a professional clinic environment.
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- This role requires the ability to lift, carry, push, pull up to 50 pounds and bending & standing for periods at a time.
- 7447 Harwin Dr, Suite 108 Houston, TX, 77036
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Salary : $24,960
