Senior Enterprise Information Security Analyst - Endpoint Security Engineering

Position Overview:

Under minimal direction, provides cybersecurity endpoint security engineering services to help ensure protection of Harris County information and information systems. Manages and maintains multiple endpoint solutions including, but not limited to, patching, security clients, MobileIron, JAMF, and Microsoft Configuration Manager. Provides support to end-users for desktop, server or mobile device applications and hardware. Creates and manages GPOs, configuration baselines, and configuration items in support of best security practices. Acts as an escalation point for members of the Service Desk and Desktop Support Teams. Provides on-site training and mentoring when required. Collaborates with vendors and other IT groups to resolve issues and documents solutions. Creates reports and end-user guides. Designs, configures, tests, deploys, and maintains operating systems, application software, scripts, and system management tools. Performs root cause analysis of complex issues.

Job Duties:

• Collaborates with vendors and other IT groups to resolve issues.

• Documents solutions to problems and develops end-user guides. 

• Designs, configures, tests, deploys, and maintains operating systems, application software and system management tools. 

• Performs troubleshooting and root cause analysis of complex issues.

• Designs, configures, tests, deploys, and maintains operating systems, application software and system management tools.

• Possesses strong customer service, diagnostic, troubleshooting, documentation, reporting, follow-up, and problem-solving skills.

• Supports the development of cybersecurity procedures, metrics/measures packages, project plans, and communications as needed to support the overall delivery of cybersecurity objectives.

• Participates on Cybersecurity Incident Response Team (CIRT) investigation and response activities as required.

• Works on multiple projects as subject matter expert, including projects or issues of high complexity that require in-depth knowledge across multiple technical areas and business segments.

• May also participate in the evaluation and implementation of other new security solutions and technologies.

• Performs other duties as assigned.

• This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.

• Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

Harris County is an Equal Opportunity Employer
  https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
 If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
 
 This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education:

• Bachelor's degree in related field or equivalent work experience.

Experience:

• Five (5) years work experience in infrastructure/desktop environments performing endpoint engineering (hardware and/or software), design, planning and implementation.

Knowledge, Skill & Abilities (KSAs):

• Proficiency with two or more of the following is required: Microsoft Configuration Manager aka SCCM (or equivalent), OS and application patching, scripting, application packaging and deployment, Azure Intune management and/or OS Imaging.

• Applicant should have advanced experience in installing, configuring and troubleshooting Windows, MacOS, iOS, and Android based environments.

• Excellent oral and written communications skills and the ability to maintain effective working relationships are essential.

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained, or stored either manually or electronically (i.e., custodian, maintenance).
 
 Automatic Disqualification:

• Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor 
• Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years 
• Open arrest for any criminal offense (Felony or Misdemeanor) 
• Family Violence conviction

Certification:

• CompTIA Security Certification or other relevant industry certifications is preferred.

Experience:

• Five (5) years of experience managing Configuration Manager or equivalent tool

• Experience in infrastructure/desktop environments performing endpoint engineering (hardware and/or software), design, planning and implementation.

• Experience participating in Cybersecurity Incident response 

Knowledge, Skill & Abilities (KSAs):

• Familiarity with virtualization (e.g., VMware, Hyper-V, Virtual Box, Parallels) is preferred.

• A broad understanding of cybersecurity concepts across all domains, applicable security models (e.g. NIST and CIS Critical Security Controls, ISO 2700X) and regulations (e.g. CJIS, PCI, HIPAA and Privacy)

• Ability to confront challenges in a constructive fashion and influence others through consensus building techniques