What are the responsibilities and job description for the Sales Account Associate position at Harrisburg Connect?
Are you passionate about technology and helping people stay connected? Join our vibrant team as a Sales Account Associate in Harrisburg and embark on an exciting journey in the world of telecommunications!
At Harrisburg Connect, we're not just about selling products; we're about creating meaningful connections with our customers. As a Sales Account Associate, you'll be the face of our brand, assisting customers with their wireless needs, and providing exceptional service that keeps them coming back for more.
Responsibilities for our Sales Account Associate:
- Engage with customers in a friendly and approachable manner, understanding their needs and recommending tailored solutions
- Demonstrate expert knowledge of products and services, including internet and wireless solutions
- Educate customers on the latest technology trends and features, ensuring they make informed purchasing decisions
- Utilize sales techniques to drive revenue and exceed performance targets, while maintaining high levels of customer satisfaction
- Process transactions accurately and efficiently, including activations, upgrades, and accessory sales
- Troubleshoot technical issues and provide support to customers, escalating complex problems as needed
- Keep up-to-date with product knowledge and industry developments through ongoing training and self-study
- Contribute to a positive team environment by collaborating with other Sales Account Associate team members and sharing best practices
- Maintain an organized work environment, adhering to company policies and procedures
- Uphold the highest standards of integrity and professionalism in all interactions with customers and coworkers
Sales Account Associate Qualifications:
- Previous sales experience is highly desirable
- A High School Diploma or equivalent is required; a college degree is a plus
- Excellent communication and interpersonal skills are a must!
- Strong customer service orientation with a genuine desire to help others
- Ability to work flexible hours, including weekends, and some holidays
- Tech-savvy with a passion for learning about the latest gadgets and innovations
Join us and become part of a winning team where your talents are recognized and rewarded! Apply now to kick-start your career as a Sales Account Associate in Harrisburg with us.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Paid training
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Harrisburg, PA (Preferred)
Work Location: In person
Salary : $45,000 - $55,000