IT Technician

• Position Type:

Technology/Computer Technician

• Date Posted:

4/19/2023

• Location:

Harrison County School District

• Date Available:

ASAP

• Closing Date:

Until Filled

Computer Support Technician

QUALIFICATIONS

• In accordance with Mississippi Code S37-9-17, all personnel employed by the public school system shall be required to pass a criminal background check and a current child abuse registry check.
• A satisfactory employment record.
• Any combination of education and experience providing the required skill and knowledge for successful performance equivalent to:
• High School Diploma.
• Related college or technical school course work.
• Documented training in computer hardware, software and network use, troubleshooting and repair.
• A Certification and networking qualifications preferred.
• Significant successful related experience in computer and network installation, maintenance, troubleshooting and repair.
• Associates Degree or better in a technology related field preferred but not required.
• Motor Vehicle Operator's License or ability to provide own transportation.
• Demonstrated expertise in use of technology to support instruction.
• Extensive knowledge of computer hardware and software installation procedures.
• Knowledge of all school district personal computer and software applications.
• Understanding of current operating platforms, computer hardware and associated peripherals, and software applications.
• Ability to inspect, assess, troubleshoot and repair computer network system, hardware and software.
• Ability to work independently.
• Extensive knowledge of E-mail, Internet, WAN, LAN, and other computer network programs and operations.
• Ability to communicate effectively with all levels of end-users.
• Ability to follow oral and/or written instructions.
• Ability to report work orally and/or in writing to supervisor.
• Ability to establish and maintain cooperative working relationship with staff and others contacted in the course of work.
• Ability to add, subtract, multiply and divide, and perform complex arithmetic operations.
• Analytical problem solving and creative thinking skills with respect to computer related issues.

REPORTS TO Director of Technology, Superintendent and Assistant Superintendent of Education.

JOB GOAL

Under the general supervision of the Director of Technology, to maintain the functions and operations of the school district's Information Technology Systems and technology activities and maintaining the proper functioning of all computer systems.

ESSENTIAL FUNCTIONS

Such duties and responsibilities as may be assigned, including but not limited to:

• Installs and maintains computer operating systems, application software, and related computer equipment.
• Performs computer and network hardware and software repair (Computers, servers, switches, printers, scanners, and programs.)
• Inspects computer and network equipment requiring specialized computer repair and troubleshooting for the purpose of identifying and verifying repair needs.
• Assesses malfunctions of hardware for the purpose of determining appropriate actions to maintain computer and network operations.
• Provides technical support to users of hardware and software.
• Maintains the school-based computer labs in good working order.
• Trains selected individuals for the purpose of ensuring their ability to use computer systems and new or existing hardware.
• Coordinates computer and network-related equipment, repairs, etc.
• Assists in record-keeping regarding the functioning and inventory of the school districts computers and related equipment, repairs, etc.
• Assists in making recommendations regarding the purchase of new computers, software, and related equipment.
• Performs cabling installations, including Data, Voice, Fiber Optic and Paging.
• Performs maintenance on cable systems by installing, repairing, and upgrading cable infrastructures.

ADDITIONAL DUTIES

Performs other related tasks as assigned by the Technology Director, Superintendent of Education and Assistant Superintendent of Education.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

EQUIPMENT

Uses standard office equipment such as personal computers, printer, copier and fax machines, calculator and telephone.

TRAVEL REQUIREMENTS

Travel to school district buildings, professional meetings and events as required.

PHYSICAL AND MENTAL DEMANDS, WORK HAZARDS

Works in standard office and school building environments. Ability to work outdoors. Frequent carrying and lifting of up to 50 pounds. Ability to safely climb ladders.
Note: Also see the Checklist of Duties for the Physical, Sensory and Environmental Requirements Needed to Perform Essential Functions for this position.

TERMS OF EMPLOYMENT

260 days annually with salary in accordance with the Salary Schedule as approved by the Harrison County School District.

EVALUATION

Performance of the Computer Support Technician will be evaluated annually in accordance with provisions in the School Board Policies and Procedures.

Job Type: Full-time

Pay: $12.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: In person