Harsco Environmental is the premier provider of material processing and environmental services to the global steel and metals industries. Our onsite mill services and resource recovery services offer sustainable solutions that maximize environmental benefit and return valuable raw material into production. We also have developed a range of by-products for specialized applications across industry, construction and agriculture, which utilize Harsco’s expertise in mineral materials.
General Position Responsibilities
The Customer Service Representative is a critical component of the sales process, serving as the frontline interface between the business and our customers. This position will be a key advocate for effective customer order execution by both supporting and assisting the customers, operations, and sales teams. Manages follow-through to achieve and maintain a level of superior customer service and partners with Operations Supervisors to coordinate all aspects of servicing accounts. Tactical responsibilities include processing customer orders, managing warehouse and transload operations, scheduling shipping and receiving activities, tracking inventory, and maintaining customer accounts.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Qualifications
Knowledge and Skills
PC experience and strong knowledge of Microsoft Office Suite. Strong administrative skills required, including the ability to manage a variety of tasks and attention to detail. Oracle and/or CRM experience is a plus.Education and Work Experience
Supervisory Responsibilities
This job has no direct supervisory responsibilities. Works closely with Commercial Team and Transportation Specialist.
We offer competitive benefits, including health insurance, life insurance and disability plans, as well as a 401k with company matching.
Harsco Environmental is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.
Disclaimer:
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position
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