What are the responsibilities and job description for the Store manager store position at Hat World?
About Lids
For over 25 years, Lids has been the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel in over 1,400 stores.
We offer headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.
In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters.
We are currently expanding across Europe and Australia with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.
Have Fun! Sell Hats!
As a Store Manager, you will play a pivotal role in ensuring the store's success by overseeing all aspects of store operations, leading a team of dedicated sales associates, and ensuring an outstanding customer experience.
You will be responsible for achieving sales targets, maximizing profitability, and maintaining operational excellence. This is a hands-on role that requires strong leadership, excellent communication skills, and a passion for our products.
If you’re ready to try out for our team, apply today!
Your Playbook :
- Follow the LIDS core values of Leadership, Integrity, Dedication, and Service.
- Provide exceptional customer service.
- Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company.
- Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts.
- Perform proper documentation and record keeping.
- Open and close the store as required.
- Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up.
- Recruit, develop, and train store personnel.
- Administer the progressive steps of discipline to include verbal and written warnings. In addition, the Store Manager carries out employment terminations following approval from the District Sales Manager and Human Resources.
- Performs work of subordinates, as needed.
- Communicate with employees at all levels of the company.
- Other duties as assigned.
What We’re Looking for in Our Next All-Star :
- A two year post secondary education and one year related experience; or equivalent combination of education and experience.
- Established ability to produce sales results while minimizing loss.
- Proven supervisory skills, with capacity to deliver training material and assess retention.
- Strong interpersonal and communication skills.
- Ability to operate a computer, as well as maneuver relative software programs.
- Ability to climb a ladder and work with hands overhead.
- Standing required for up to 100% of the work time.
- Ability and willingness to travel overnight for training and / or business meetings.
- Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Who You’ll Report to :
District Sales Manager
Benefits, Perks & More!
- Comprehensive benefits eligibility starting on first day of employment for full-time employees
- 401K program with a company match for full-time employees
- Fun, sports-centric environment
- Growth opportunities
- Casual dress code
- 40% store discount
- Bonus structure based on sales and customization targets
- Employee referral bonus program
Last updated : 2024-05-20