What are the responsibilities and job description for the Night Auditor position at Hawkeye Hotels?
Job Overview:
We are seeking a dedicated Night Auditor to join our team. The Night Auditor will be responsible for overseeing the nightly operations of our hotel, ensuring exceptional guest service and accurate financial reporting.
Responsibilities:
- Conduct the nightly audit process, reviewing and reconciling all daily transactions
- Welcome late-arriving guests and assist with check-ins
- Handle guest inquiries and resolve any issues or complaints
- Monitor security cameras and report any suspicious activities
- Prepare and distribute daily reports to management
- Assist with early morning breakfast setup
Skills:
- Strong communication skills in English; proficiency in additional languages is a plus (Bilingual/Multilingual)
- Experience in guest services or front desk operations
- Familiarity with phone systems and hospitality management software
- Excellent phone etiquette and customer service skills
- Knowledge of hotel operations and procedures
Joining our team as a Night Auditor offers an opportunity to work in a dynamic environment, gain valuable experience in the hospitality industry, and contribute to ensuring a memorable stay for our guests.
Job Type: Part-time
Pay: $13.00 - $13.50 per hour
Expected hours: 16 – 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overnight shift
- Overtime
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
People with a criminal record are encouraged to apply
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Ottumwa, IA 52501 (Required)
Ability to Relocate:
- Ottumwa, IA 52501: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14
