Service Assistant

Position Summary: The service assistant will perform a dual role as a float between dietetic duties and custodial duties. Duties include but are not limited to: patient and cafeteria food preparation, monitoring food temperatures, preparing and assembling meal trays, preparing food for special event functions, cleaning and disinfecting patient rooms, facilities and equipment, ensuring a safe environment, and reducing the risk of infection for patients, visitors, and staff.

Responsibilities:

• Reviews daily menu and recipes; assembles food supplies and equipment; follows recipes and measurements of ingredients precisely during food preparation; follows production sheets and prepares menu items as noted in the production book.
• Adjusts thermostat controls; prepares food at proper temperature and cooking time; logs food temperatures; prepares food in proper order and according to serving time; uses leftovers per instructions; and stores food supplies in the appropriate location.
• Accurately records leftover portions or shortages on production sheets; lists food substitutions in production sheets; labels and dates all foods; and records vending and physician lounge numbers.
• Assembles and disassembles equipment; monitors and logs equipment temperatures; reports equipment failure to management.
• Cleans and/or sanitizes the work area and equipment; maintains floor maintenance in the work area; trash disposal; follows safety and infection control protocol; and wears personal protective equipment.
• Sets up tray line; stocks and restocks tray line inventory; assembles patient meal trays according to patient selections for delivery; and disassembles tray line.
• Dusts furnishings; mops and buffs floors; vacuums carpets; cleans mirrors, sinks, shower and toilets in restrooms; spot cleans walls; and completes disinfection of rooms, furniture, equipment, etc.
• Washes windows, window ledges, doors, vents, radiators, ceiling fans, etc.; vacuums hallways edges; dusts and cleans baseboards; and dusts blinds.
• Inventories and completes requisition for supplies; forwards requisition to management; and restocks inventory in closet and cart. Selects the proper chemical for the appropriate cleaning task; dilutes chemicals according to manufacture specifications; wears proper personal protective equipment needed for the specific chemical; and checks for proper chemical dispensing to ensure a safe environment.
• Cleans and disinfects rooms, bathrooms, furnishings/equipment and walls; removes curtains in isolation rooms; restocks room supplies; and wears proper personal protective equipment; ensures appropriate cleaning and disinfecting techniques are followed to reduce the risk of infection and provide a safe environment for patients, visitors, and staff.
• Empties and relines wastebaskets; disposes of trash; retrieves and delivers soiled linen to the appropriate area; retrieves and disposes of bio-hazardous waste to the appropriate area; and breaks down cardboard and processes for pickup.
• Receives special event form; sets up meeting room according to special event form instructions within requested timeframe; and logs completion of room set up. 
• Pre-treats carpet for spots; fills and prepares extraction equipment; posts proper safety precaution signage; performs carpet extraction; places drying equipment in appropriate locations; cleans and stores extraction equipment; and removes safety precaution signage

Qualifications: 

Required:

• ServSafe certification required or must obtain within the first six months of employment

Preferred:

• High school graduate or equivalence
• Prior food service cooking experience

Infection Control: Initial and Ongoing training in dealing with infection control. Trainings could include, but are not limited to, blood-borne pathogens, bodily fluids and

Patient Interaction: Periodic

HIPAA: This position will have access to the following Protected Health Information in order to carry out the duties related to their position at Hays Medical Center based on the following criteria:

Primary – required (routine) to do the job;
Secondary – required for the job, but mostly an exception; and
None – no approved access

Description of Information

None:
Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, Religion

Clinical Information (information that describes a patient’s health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and Physical

Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment Rates

Coding Information (clinical information that is in (alpha) numeric format): ICD-10 Codes, Rev Codes, CPT Codes