What are the responsibilities and job description for the Collections Specialist position at HCA Healthcare?
Description
SHIFT: Work From HomeSCHEDULE: Full-time
- Referring calls/accounts to appropriate parties based on customer inquiries.
- Identify problem accounts and escalate as appropriate.
- Update the patient account record to identify actions taken on the account.
- Work with patients and guarantors to secure payment on outstanding account balances.
- Maintain minimum production standards.
- Achieve passing quality review scores per unit requirements.
- Produce acceptable unit collection volumes.
- Work within company attendance guidelines.
- Provide excellent customer service.
- Work with other team members and management in a professional manner.
- Practice and adhere to the Parallon “Code of Conduct" philosophy and “Mission and Values Statement".
- Attend Privacy and Security Training a required by the HIPAA Awareness Program and comply with all guidelines, policies and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations.
Potential Military Occupational Specialist matches include these Army MOS codes: 27D, 68X,70B, 70A, 68G, 42L, 42E, 76N
Potential Navy Classification NCC Codes: 018, 022
Qualifications
- High School or GED preferred.
- Must include resume for consideration.
Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#ParallonBCOM
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