The salary of a Collections Representative I in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of May 01, 2025, the average annual salary for a Collections Representative I in the United States is $39,424. According to Salary.com, salaries can range from a low of $33,641 to a high of $46,261, with most professionals earning between $36,397 and $43,003.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $43,003 | $3,584 | $827 | $21 |
| Average | $39,424 | $3,285 | $758 | $19 |
| 25th Percentile | $36,397 | $3,033 | $700 | $17 |
An entry-level Collections Representative I with less than 1 year of experience earns about $38,656. With 1-2 years of experience, the average salary increases to $39,691. For 2-4 years of experience, the pay typically rises to $41,881. Senior-level professionals with 5-8 years of experience earn around $42,202, and those with over 8 years of experience can expect an average of $42,362.
| Levels | Salary |
|---|---|
| Entry Level Collections Representative I | $38,656 |
| Intermediate Level Collections Representative I | $39,691 |
| Senior Level Collections Representative I | $41,881 |
| Specialist Level Collections Representative I | $42,202 |
| Expert Level Collections Representative I | $42,362 |
| Entry Level | 2% |
| Mid Level | 1% |
| Senior Level | 6% |
| Top Level | 7% |
| Experienced | 7% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of May 01, 2025, our research reveals a significant shift in Collections Representative I compensation over the past six years. For example, the median salary increased from $38,162 in 2023 to approximately $38,316 in 2024. (For a detailed analysis of Collections Representative I salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Collections Representative I information for you to search for. Click on search button below to see Collections Representative I job openings or enter a new job title here.
Here are companies hiring for Collections Representative I and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $39,424 | 60.4% | ||
| Bonus | $3,813 | 5.8% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $3,308 | 5.1% | ||
| 401K/403B | $1,816 | 2.8% | ||
| Disability | $865 | 1.3% | ||
| Healthcare | $8,352 | 12.8% | ||
| Pension | $2,335 | 3.6% | ||
| Time Off | $5,322 | 8.2% | ||
| Total Compensation | $65,234 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 2.6% |
| High School | 42.1% |
| Associates | 25.0% |
| Bachelors | 23.7% |
| Masters | 6.6% |
What Am I Worth?
The average annual salary of Collections Representative I is $39,424. In case you are finding an easy salary calculator, the average hourly pay of Collections Representative I is $19; the average weekly pay of Collections Representative I is $758; the average monthly pay of Collections Representative I is $3,285.
A Collections Representative I's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Collections Representative I earns the most in San Jose, CA, where the annual salary of a Collections Representative I is $49,725.
The highest pay for Collections Representative I is $46,261.
The lowest pay for Collections Representative I is $33,641.
Responsible for initiating calls with delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Requires a high school diploma. Typically reports to a supervisor. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.
HIPAA: The Health Insurance Portability and Accountability Act of 1996 is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.
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We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
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