Outpatient Therapy Office Assistant

Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Outpatient Therapy Office Assistant opening with TriStar Summit Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

TriStar Summit Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Outpatient Therapy Office Assistant for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Outpatient Therapy Office Assistant will assist the Rehabilitation Services department manage the patient flow process within the outpatient clinic and other duties affiliated. The specialist will be required to complete the following:

• Customer support to patients, families, physicians, and staff.
• Receive new referrals from physician offices; obtain appropriate demographics and insurance, and schedule new, recurring, follow up visits. (Telephone or fax)
• Complete all registration functions, including, verification of benefits, pre-registering, activation, obtaining copies of identification cards/insurance, etc and signatures. Explain and provide all documentation relating to living wills, POA, consents, and related policies deemed appropriate by the PAS.
• Complete insurance verification, understand and explain patient liabilities, collect deductibles/co-pays, and refer patients to financial counselor when necessary. Maintain documentation regarding all insurance contacts and information regarding pre-certification requirements or authorization. Provide patient with receipts and complete required PAS entries for logging monies.
• Obtain all appropriate information/documentation necessary to activate patient chart.
• Complete required PAS information for QA.
• Manage medical records including preparation and disassembly of charts, chart organization, faxing to physicians, and documentation in chart re: cancellations/no-shows, and insurance logging.
• Work station organization regarding supplies, photocopying, filing, faxing, etc.
• Telephone service, patient education and directional support.
• Skills in multi-tasking while using the phone and communication with patients and staff.

What qualifications you will need:

• High School Graduate / GED

TriStar Summit is a 200 bed comprehensive facility. We serve Davidson, Wilson and surrounding counties. We include a Level III Trauma Center. We offer a full array of acute care services. These include cardiology, oncology, orthopaedics/spine, rehabilitation and women’s services. We are an Accredited Chest Pain Center with PCI. We are a Primary Stroke Center. TriStar Summit is a leading provider of emergency heart and stroke care.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Outpatient Therapy Office Assistant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team.We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.