What are the responsibilities and job description for the Support Specialist position at HCA Healthcare?
Description
SHIFT: Work From HomeSCHEDULE: Full-time
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Track daily work results and monitor workload to ensure that operations needs are supported.
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Assist in performing daily tasks to support the staff and managers.
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Cancel and return accounts submitted by local municipalities if applicable.
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Cancel and properly close bankruptcy accounts as submitted by various clients.
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Maintain and track Better Business Bureau and Attorney General complaints, as well as, consumer generated correspondence and disputes
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Compile and submit client checks on a daily basis.
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Enter collector credit card payments via paymybill.com.
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Perform required duties to obtain and submit insurance results for clients.
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Obtain and submit insurance related claims for our various bad debt clients.
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Analyze and resolve reject reports for clients.
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Produce reports for overpayments to be reported to payment processing and prepare and complete adjustment reports to be submitted to clients on a monthly basis for bad debt and early out.
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Analyze and dispatch non-activated reports for bad debt and early out departments.
Qualifications
- High School or GED preferred.
- Minimum one year related experience required, preferably in healthcare.
- Experience working with spreadsheet software and word processing software.
Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#ParallonBCOM
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