Assessment Referral Specialist

HCA
Security Services, TX Full Time
POSTED ON 3/29/2023 CLOSED ON 4/13/2023

What are the responsibilities and job description for the Assessment Referral Specialist position at HCA?

Introduction

Do you have the career opportunities as a(an) Assessment Referral Specialist you want with your current employer? We have an exciting opportunity for you to join Methodist Healthcare System which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Methodist Healthcare System, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

  • Free counseling services and resources for emotional, physical and financial wellbeing

  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock

  • Family support through fertility and family building benefits with Progyny and adoption assistance.

  • Referral services for child, elder and pet care, home and auto repair, event planning and more

  • Consumer discounts through Abenity and Consumer Discounts

  • Retirement readiness, rollover assistance services and preferred banking partnerships

  • Education assistance (tuition, student loan, certification support, dependent scholarships)

  • Colleague recognition program

  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Assessment Referral Specialist where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Seeking an Assessment & Referral Center (ARC) Specialist who will be a member of a multi-disciplinary team and is responsible for conducting psychiatric assessments via telehealth for patients who come through the Emergency Department to determine the appropriate level of care. They respond to calls related to accessing behavioral health services including requests for information, inquiries regarding clinical needs from potential patients, their family members and care providers, and to requests for admission or transfer from internal and external facilities.

What you will do in this role:

  1. Completes age-appropriate psychiatric assessments of patients in the emergency department to include making recommendations to the requesting physician concerning behavioral health needs and arranges for transfer to another facility if needed. Provides referrals for those patients who are determined not to need hospitalization and notifies the appropriate persons or referral source of disposition.

  2. Demonstrates professionalism in the application of telehealth services to maintain quality care provided to the patient at the same or higher as if the service were delivered in person.

  3. Completes employee psychiatric assessments to determine risk to self or others when necessary.

  4. Coordinates the delivery of telepsychiatry services to the requesting physician according to established guidelines. Assures clear proactive communication between physicians to support good clinical care to the patient.

  5. For the patient needing inpatient treatment verifies insurance benefits, eligibility and obtains pre certification, arranges for an attending psychiatrist for the patient.

  6. Completes required documentation, which includes but is not limited to the psychiatric assessment, timely, thoroughly, and legibly.

  7. Works well as a member of a multi disciplinary team maintaining effective communication with Emergency Department staff, Utilization Review Staff, Admissions Staff, Attending Psychiatrists, Inpatient Units, and all other Behavioral Health Services.

What qualifications you will need:

Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:

  1. Education: ONE of the following:

A. Master's degree in social work

B. Master's degree in psychology or related field

C. Graduate from an accredited nursing program

  1. Experience: At least 2 years in acute psychiatric care

  2. Employee completes initial and ongoing training and competencies as defined by the service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).

  3. Preferred: Three (3) years experience in mental health setting, Emergency Department or crisis management

Minimum License, Certificates, or Registrations Required:

Has and maintains ONE of the following:

A. Licensed Registered Nurse to practice professional nursing in the state of Texas (RN)

B. Licensed Master Social Worker (LMSW)

C. Licensed Clinical Social Worker (LCSW)

D. Licensed Professional Counselor (LPC) E. Licensed Marriage and Family Therapist (LMFT)

Preferred: RNs: Certification in psychiatric and mental health

Methodist Healthcare is recognized as the most respected and preferred healthcare provider in the South Texas region. As San Antonio's second largest private employer, we employ more than 11,000 individuals, including 2,700 physicians in all specialties. Methodist Healthcare is a 50-50 co-ownership between Methodist Healthcare Ministries of South Texas, Inc. and HCA Healthcare. Since 1963, our commitment has never wavered in consistently improving the health and wellness of our community by "Serving Humanity to Honor God."

Our network of greater San Antonio hospitals includes nine acute care facilities: Methodist Hospital, Methodist Children's Hospital, Methodist Hospital Ambulatory Surgery, Methodist Hospital Metropolitan, Methodist Hospital Northeast, Methodist Hospital South, Methodist Hospital Specialty and Transplant, Methodist Hospital Stone Oak and Methodist Hospital Texsan. We also offer 4 freestanding emergency centers in Boerne, Converse, Westover Hills, and the Quarry. At each of our facilities, we offer an outstanding selection of doctors, healthcare professionals, equipment and health services from wellness events to transplant services, pediatrics, dermatology, cardiology, oncology and a complete range of other medical services. For more information, please visit our website atwww.sahealth.com.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Assessment Referral Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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