What are the responsibilities and job description for the Flooring Measure Technician position at HDMS?
The Measure Technician works independently in a traveling field role in support of The Measurement Services center. The Technician’s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a CAD tablet and various related department goals.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
90% Providing customer service by assessing customer needs, communicating with customers and conducting home measures.
10% – Review and edit of drawings in the CAD tablet
NATURE AND SCOPE
This position reports to Marketing Manager.
This position has 0 direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Environment: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion
Travel: Typically requires overnight travel less than 10% of the time
Job Type: Full-time
Pay: $100.00 - $120.00 per day
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
COVID-19 considerations:
Technicians are supplied with all PPE required. Sanitizer, gloves, masks, disinfectant.
Work Location: On the road