What are the responsibilities and job description for the Receptionist position at Heads. Cannabis Co.?
Please do not call to inquire about application status. Once application is submitted we will contact you if we are interested in setting up an interview.
Job Summary and Mission
This position contributes to Heads’. success by providing legendary customer service to all customers. This role creates the “Heads. Experience” for our customers by providing them with prompt service, quality products, and maintaining a clean and inviting store environment.
Summary of Key Responsibilities
- Promotes the culture, value, and missions of Heads.
- Provides excellent customer service to all guests (skill: communication)
- Able to work under pressure and maintains a calm demeanor at all times (skill: works well under pressure).
- Expertise and knowledge on products sold
- Managing customer satisfaction
- Maintains the store and anticipates the customer’s needs (skill: good planning skills).
- Someone who always arrives at their shift on time and maintains a consistent attendance (skill: punctual).
- Able to work flexible hours that include early mornings, evenings, weekends, nights and possible holidays.
- Is a great multi-tasker and able to perform many different tasks within the store during each shift (skill: multitasker).
- Friendly and on-brand approach
- Verify patient identification documentation.
- Input patient documentation into Point-of-sale software
- Execute processes and procedures to ensure all patient documentation is retained compliantly.
- Answer incoming calls and perform clerical work.
- Maintain a professional personal appearance.
- Keep privacy and confidentiality of patient information.
- Have a working knowledge of our menu and pricing models
Summary of Key Skills
- Strong communication skills.
- Works well under pressure.
- Strong planning skills.
- Punctual.
- Ability to Multitask.
- Strong attention to detail.
- Customer service and restaurant experience is a plus.
Qualifications:
- Must be over the age of 21
- Ability to provide prompt and courteous customer service
- Ability to perform general cleaning duties to company standards
- Ability to interpret and apply company policies and procedures
- Excellent verbal and written communication skills
- Ability to work both independently and within a team environment
- Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner
- Previous Cannabis Experience & Knowledge
- Ability to work retail hours including nights, weekends, and holidays
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Michigan State requires background checks of all dispensary employees. Are you able to pass a background check?
Education:
- High school or equivalent (Preferred)
Experience:
- Administrative Assistants & Receptionists: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $13 - $15