What are the responsibilities and job description for the Account Manager position at Health Plans Inc?
When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then HPI is the place for you. If you want to join a team that values integrity, flexibility, loyalty, compassion and dedication, we want to meet you.
What you’ll do
We’re looking for a decisive problem-solver to join our sales team as an account manager (AM). In this role, you’ll coordinate and manage the plan design and implementation for new clients, and provide general account service to existing clients. You’ll have the opportunity to travel frequently to conduct client service meetings, and will serve as the primary contact for group representatives and brokers.
In this role, you’ll also:
- Produce educational materials and conduct benefit meetings
- Resolve claim payment issues
- Provide support to the sales manager/director
- Work closely with internal staff to communicate service issues
The ideal candidate has:
- A bachelor’s degree or equivalent experience
- 3 – 5 years of experience in client services/client-facing roles in the healthcare industry
- Strong organization and communication skills
- Proficiency with Microsoft Word and Excel (required)
- The ability to travel frequently (required)
What we do
Delivering the best possible service to our clients and their employees is a top priority and we work together at all levels to accomplish it.
HPI is unique. It’s a 38-year-old company that maintains a forward-thinking, entrepreneurial spirit in an industry not known for changing with the times. By joining HPI, you’ll be part of a team of professionals that strive to make a difference by offering better health insurance and outside-the-box solutions to companies and their employees nationwide. This drives HPI to be an industry leader in innovation, modernization and organizational growth year over year. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on.
What we have to offer
Our employees work in a newly renovated, open, and collaborative environment. At HPI you can brainstorm in one of our team break-out rooms, stretch out at your ergonomic desk, take a break to chat in the onsite café, or get in a quick workout at one of the campus gyms. We offer competitive pay and several great locations, including our headquarters in Westborough right off of Route 9, Route 495 and the Mass Pike, with shuttle service available from the Westborough Commuter Rail Station to our office park via the Worcester Regional Transit Authority (WRTA). Our benefits package includes incredible health plan options, opportunities to volunteer and support community projects, a quarterly bonus program, and so much more.
So, think you want to join the HPI team? We hope to hear from you!
You can read more about us at https://www.hpitpa.com/about-us/careers/
EEO/AA/M/F/Vet/Disability Employer