Medical Administrative Assistant

The essential functions include, but are not limited to the following:

• Maintain excellent customer service

• Assist in assuring patient wait time target goals

• Coordinates and implements general office services such as appointment scheduling, records control, and other administrative activities.

• Analyzes unit operating practices such as record keeping systems, forms control, office layout, and personnel requirements, suggests new systems or revises established procedures

• Interprets and communicates operating policies to new staff, visitors, and patients

• Train new employees as needed

• Assists with special events planning

• Maintain email, electronic calendars, and other basic office support software

• Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself

• Greet patients upon arrival, check them in appropriately and obtain insurance information and any other necessary data

• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents

• Process payments from patients for co-pays and uninsured visits using Square and our EHR

• Schedule appointments for new and recurring patients based on provider availability

• Communicate with patients via phone, email and EHR to remind them of upcoming appointments and to help them schedule testing for on-site or off-site services

• Provide patients with support and guidance as needed

EDUCATION REQUIREMENTS: High School Diploma/GED

Job Type: Full-time

Pay: $16.00 - $18.50 per hour

Benefits:

• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Coronavirus (COVID-19) is a pandemic and has affected millions of lives and workplaces around the globe. We want you to know what we are doing as a company to protect our patients and staff in mitigating the spread of this illness.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location:

• Multiple locations

Work Remotely:

• No