What are the responsibilities and job description for the Receptionist position at Hearst Media Services?
WVTM-TV has an opening for a Receptionist to serve as administrative support to the station as well as provide assistance to other departments as needed. This individual will provide support by performing various tasks that contribute to the daily operations of the department. The Receptionist will serve visitors by greeting, welcoming, and directing them appropriately; notifying company personnel of visitor arrivals; maintaining security, clerical duties and operating the Cisco telecommunications switchboard.
Job Responsibilities:
- Welcomes visitors by greeting them in person or on the telephone; answering and/or referring inquiries.
- Provides information to viewers in a professional manner.
- Directs visitors and maintains the employee and department directories; giving instructions.
- Maintains security by following procedures; monitoring guest logbook; issuing visitor badges.
- Maintains safe and clean reception area.
- Maintains continuity among departments by documenting and communicating actions.
- Contributes to team effort by accomplishing related results as needed.
- Orders and maintains general office supplies.
- Coordinates the pick-up and delivery of express mail services and USPS mail.
- In-person attendance is required
Experience Requirements:
- Previous Customer Service or Receptionist experience preferred
Qualifications Requirements:
- Excellent Communication Skills - whether in person or on the telephone.
- Customer Focus - professionalism in handling client inquires/requests.
- Organization Skills - ability to handle pressure and multiple tasks.
- Prefer familiarity with the Cisco switchboard console.
- Microsoft Office and general computer skills.
At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That’s why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.
Hearst Television owns and operates 33 television and two radio stations serving 26 media markets across 39 states reaching over 21 million U.S. television households. Through its partnership with nearly all of the major networks, Hearst Television distributes national content over nearly 70 video channels including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella and more. The radio stations are leaders in Baltimore news/talk and rock music listenership. Hearst Television is recognized as one of the industry's premier companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service. Hearst Television is a wholly owned subsidiary of Hearst.
Hearst Television owns and operates 33 television and two radio stations serving 26 media markets across 39 states reaching over 21 million U.S. television households. Through its partnership with nearly all of the major networks, Hearst Television distributes national content over nearly 70 video channels including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella and more. The radio stations are leaders in Baltimore news/talk and rock music listenership. Hearst Television is recognized as one of the industry's premier companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service. Hearst Television is a wholly owned subsidiary of Hearst.
Degree Level :
Salary : $23,200 - $29,400
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