What are the responsibilities and job description for the Family Store Associate position at Heartland?
Position Summary: The Family Store Associate provides excellent customer service; operates and maintains a cash register; maintains the cleanliness, orderliness and security of the store.
Essential Responsibilities:
- Assist customers purchasing items via the Point of Sale (POS)POS system.
- Operates cash register, accepting payment and making change. Wraps or bags merchandise for customers.
- Prepare and balance the cash drawer; assists in preparing bank deposits as requested.
- Works to maintain sales and production rotation
- Price unmarked items of merchandise
- Cleans shelves, counters or tables
- Follows through on outdating as instructed
- Helps set up displays and arranges merchandise to promote sales
- Responsible to maintain good customer relations by giving prompt, courteous assistance to customers
- Maintain the neatness and security of the cash register area
- Assist customers who are donating items
- Place and arrange items in the store as directed
- Answer the telephone in a professional and courteous manner
- Ensure that the store is maintained in a clean and inviting manner
- Perform other duties as assigned
Qualifications:
Education/Experience:
- High School diploma or GED (desired)
- Experience working in a retail store preferred
Skills, Knowledge & Abilities:
- Must be available for a flexible schedule
- Ability to operate a cash register, perform routine mathematical computations, and count change
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to effectively present information in one-on-one situation to customers, clients, and other employees
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Certificates and Licenses:
- Complete Safe From Harm training, and keep current as needed
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