What are the responsibilities and job description for the IT Support Specialist position at Hefty Seed Company?
Hefty Seed Company is currently seeking a talented and motivated IT Support Specialist to join the Hefty Team! The job description includes:
- ??Administering network and data security, including but not limited to Azure active directory, Intune, exchange online, on-prem/cloud storage, virus protection, VOIP, firewalls, and wireless devices
- ??Perform data backups to ensure all company-owned work is recoverable and accessible within a timely manner
- ??Install and update computers, printers, scanners, monitors, TVs, desk phones, and networking equipment throughout the company
- ??Monitor servers, network stack, management portals, and security platforms to ensure operation and standards
- ??Assist with testing, implementation, and support of new hardware and software throughout the company
- ??Troubleshooting equipment and software related issues either by phone, remote access, or on-site visits
- Keep strict documentation on helpdesk related processes maintained and up to date
- ??Apprise manager of daily tasks and projects with realistic goals and timelines set
- Being punctual and dependable for work during business hours
- Eager to learn and be trained in new technologies and absorb information quickly
This is a full-time position with an excellent benefits package.
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